Samsung Washing Machine 82 Tal — hole in the tub

This is a second reminder for the complaint posted to you last week regarding the faulty piece of the washing machine product code no 82TAL purchased from NEXT RETAIL SHOP, Taware Eletronics, 47/31C, Ramchandra Apartment, Aranyeshwar, Taware Colony, Pune - 411009, Phone no - [protected].
Bill No - 1249, dated - 8/3/2008.
There is a hole in the tub of the machine from the day we had purchased. The service engineer had confirmed that it is the manufacturing defect. The service engineer visited thrice and took the xerox copy of the bill but no further action is been taken. We are fed up with the service given by the samsung. Kindly look into the matter and take some measures regarding this as the machine is laid idle since 3 months.

Regards,
Nutan.B. sarkale.