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[Resolved]  Samsung Washing Machine — Cloth torn while washing in the Machine

We have a Samsung Tornado (Code No. DC6801534A (Rev.3) 5.8 kgs.While using it yesterday (7/9/09),one of my clothes got torn. The reason for that I discovered later was that, the compartment where the detergent is put, had got detached from its original location and must have got mixed with the clothes during the entire cleaning and drying process. This reflects very badly on a company as reputed as Samsung as I'd never thought that I'll lose one my costly clothes in this manner. I hope the company looks into this grievance of mine and improves their products in the near future.

Amitesh,Harihar (Karnataka)
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Aug 14, 2020
Complaint marked as Resolved 
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    Samsung India
    Customer Care Service
    Customer satisfaction rating
    61%
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    9770
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