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[Resolved]  Samsung / Washing Machine — SERVICE OF WASHING MACHINE

Ipurchased washing machine of Samsung Make from Laxmi Electronics, Jamnagar.From the day one there is a problem regarding vibration.On complaint to dealer and service station located at Jamnagar initially no person visited from service dept.After that they visited,but did not checked throughly for finding route cause.Finally i wrote a mail to the Ahmedabad Office.They promissed me to resolve my problem withiin a week.

As per their service technician one part of the machine is required to be replaced but after one month no body came to replace the part and also they are not responding on telephone also.

Detail of Dealer:
Laxmi Electronics
G-3/4, Manek Centre,Amber cinema road,Jamnagar
Telefax :[protected]/2533163
Purchase date : 04.02.2008
Model : Samsung Washing M/C
WA80TAL
Sr: WO6152CQ100733L
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  4 CommentsShareTweet

Comments

samsung washin machine — no response from the workshop department

MY NAME IS ROCKY AND I AM HAVING A FULLY AUTOMATIC TOP LOADING WASHING MACHINE, IT STARTED LEAKING WATER AND I COMPLAINED TO AT YOUR CUSTOMER CARE CENTER ON 24, OCTOBER 2008, I GOT THE REVERT WITH THIS COMPLAIN NUMBER [protected]. SAMSUNG EXECUTIVEVISITED AT MY RESIDENCE, TOLD ME THAT HE HAS CHECKED AND OUTER TUB IS BROKEN HE GAVE ME THE SERVICE CETER NUMBER AND TOLD THEY CALL YOU AND SOLVE YOUR PROBTEM BUT IT DIDN’T HAPPENED SO I HAVE AGAIN LOG MY COMPLIN AND I WAS GIVEN AGAIN SERVICE CENTER NUMBER I CALLED AND TALKED TO THE PERSON HE TOLD ME THAT HE CALL ME BACK WITHIN 10-20 MINUTES AND TELL ME WEATHER THEPART IS AVAILABLE OR NOT BUT HE DIDN’T RESPOND AFTER 2 DAYS I CALLED HIM BACK THEN HE TOLD THE PART IS NOT AVAILABLE YET IN 4-5 DAYS IT WILL BE DONE BUT AFTER 5 DAYS HE SAID THE SAME AND SAME AGAIN BUT MY PROBLEM IS NOT SOLVED, IF COMPANY CAN'T RUN THE SERVICE CENTER PROPERLY THAN THEY MUST SHUT IT DOWN.
My washing machine is not working. After putting on, it gives a indicator as "08 minutes". Power is on.
want to know the problem, service centre or telephone number of technician for Samsung.
Bought from Vijay Sales, Mumbai.
Model no.SAMSUNG Fully Automatic WA80K45.
My washing machine is not working. After putting on, it gives a indicator as "08 minutes". Power is on.
want to know the problem, service centre or telephone number of technician for Samsung.
Bought from Vijay Sales, Mumbai.
Model no.SAMSUNG Fully Automatic WA80K45.
There is a heavy shock while removig the clothes. kindly send some one to attend it immediately

Water is also not staying in the washing bin
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