[Resolved]  SANDHI SUDHA — the product has aggravated the pain and now the company/refuses to take it back as per their promise

Address:Andhra Pradesh

Hi,
I bought a sandhi sudha oil -4 months package and my order no. is[protected]. it was delivered by one srinivas @ my home address-- 102, rajarohit palace, vijayapuri colony, taranaka, hyderabbad-17.

it was delivered on 2nd august. by yesterday we called your call centre and wanted to return the product as it has only added to the pain. we had called after a week and your guys said that we should try for 3 more days and then return.

now your call centre agent was rude and abusive to my 75 year old father and refused to take the product and give our money back.

i want my money back and please arrange for the product to be taken
this kind of behaviour is against the culture and rules of any ayurvedic organization.

mridula
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Aug 13, 2020
Complaint marked as Resolved 
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My self Santosh surya

i want the Sandhi Suddha Dealership in bhopal

please can you help me...
you should lodge a complaint against mr. jackie shroff and others in the nearest police station under section 420 of indian penal code.
We purchased this sandhi sudha oil on 3/01/2012 at Panaji, Goa for my ailing mother suffering from severe arthritis in one knee leg joint. After its application, we observed that she begun getting quiet heavy swelling in her knee leg joint & right palm & immediately stopped its application. We then called up their customer care on 23/12/2012 & were told that if at all we want our money back then its not possible because they said that it has been clearly mentioned in their policy that we need to return their product within 15 days of purchase.

Now please tell me one simple thing, as i said above that my mother is a chronic patient of severe arthritis for the last 12 years, how can such application work on such Patients in just about 15 days? You people only say that if it is of a chronic nature & depending from person to person, the application might as well take a little longer time to show results. Are you not contradicting your won statements?

Rs. 3000/- is not a very big amount for refund, but the question is how do you answer my above querry or satisfy me as your customer?

Kindly revert if you feel so.

Thank you,

Vasant L. Sulakhe
Panaji, Goa.

[protected]

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