[Resolved] Sansui S2630yv - L — false information and delivery of wrong product | |||
Dear Sir, I have purchased an lCD 26 of sansui whose product code is S2630yV-L, at the time when i have been shown this LCD they told me that it supports video through USB and have shown me that even by the sales man and even they have pasted a slip on the top of the LCD that it supports all DIV x format and the price is 15500 . They tld me that its contrast ratio is 60000:1 .i paid 3700 +100(conveyence) to the owner and then they sent the lcd but now when i played it its not supporting the DIV X format and even in the site of sansui and in the site of the shpkeeper its contrast ration is 35000:1 after sakin about this the shopkeeper is saying we did it by mistake i happens in the M model and not in L model now if you want that you have to pay extra . bcoz its supporting video format while selling it was there in this thats why i purshased it . when i said that i will not pay anything extra they told me they will see me and will teach me a lesson so ia have to pay extra ,so i asked for my money back then they told me they will deduct 600 rupees as file charges of the loan . than i told them that i will not pay anything now and unless and untill they will not replace my television i will not allow them to take there TV . so do let me know about the consequenses and do register my complaint under immediate effect. After this i will register an FIR againt them as they tols me that they will see me from the site they showed me the m model and gave the L model ,, 60000:1 contrast ratio told in the site its clearly showing 35000:1 Offer Price: Rs-15990 Features • HD READY • Uv-Glossy Looks • 35000:1 super Contrast Ratio • 16.7 million color • 1XUSB2.0(JPEG) *2XUSB(720P with Divx) • 1Xhdmi 1.3 ver *3Xhdmi 1.3 ver • Energy meter Thanks and regards Amit Dua Lecturer DIT Dehradun Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
7 Comments | |||
Comments
The name of the dealer DIGIworld chakrata road dehradun
Reply
kindly take immediate action
my Phone Number is [protected]
my Number [protected]
Dear सुनील तिवारी,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team
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