[Resolved] Saravana Stores Chennai — Worst After Sales Service | |
I bought an Web Camera from Saravana Stores on March 29th. I asked them at the time of purchase it self to check the item as i am going to USA on next day. They promised me that it will work fine as all the items in showcase are tested. After reaching there i could not make use of it. It is not recogonising at all. Then i returned to India on 1st week of April, i went there on 20th of may and asked to take a return of the item and replace with other one. They just shouted and not willing to attend me at all. I spoke with Reception guys. They just gave me one service center address and asked me to go there for a service. And they are claiming that no body in stores knows about anything. Why are you guys having people like this putting us in trouble? Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
It's so common at Saravana Stores. I managed to buy a walkman a few years ago and it didnt even work for a single day. And all the bucks I shelled out for that stupid stuff went waste... So my sincere advice is dare not go near SS..
Reply
I went to saravana stores (Bramandamai ) last month which is located in panagal park next to RMKV. The steps which we are climbing down is very slippery and i found a aged person fell down when stepping down. I went and informed to a one of a manager he told that they will take care.
Recently again i went to the same shop and when climbing down i myself fell down, i went to the same manager and i told him regarding this, he said the same thing that he will take care..
For the last 8 years i am listining the same that saravana & co good in selling but does not take care of customer service.
Recently again i went to the same shop and when climbing down i myself fell down, i went to the same manager and i told him regarding this, he said the same thing that he will take care..
For the last 8 years i am listining the same that saravana & co good in selling but does not take care of customer service.
Saravana stores is one of the worst retail shop I have ever seen in my life. I doubt structure of the building has enough safe exit in case of any emergency. Lift service is also unimaginably worst. I am scar to go inside. Shopping is one kind of relaxation but no one will experience that relaxation when have shopping in sarvana stores. You will get worthless products in return to money you pay...Consumer care is still worst. that sales girls are behaving as if we have visited them to beg. Facilities is not up to the level of consumer satisfaction. It is quite apparent that owners have corrupted all levels of govt staff to wink at this forged behaviour. In grocery section apart from branded items there is quantity figure in all saravana stores packed grocery items.If same things happens in small shops what will be the reaction from concern department.
Behavior not good supervisor puts his hand in customers trouser pocket ridicules
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+91 44 4201 3777 (Chrompet)
+91 44 2341 4242 (T-Nagar)
+91 442435 6061
No.45, Ranganathan Street, T-Nagar, Chennai, Tamil Nadu, India - 600017
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