[Resolved]  Sathya Agencies, Thiruvanmiyur, Chennai - 600041 — Tata indicom cdma sim card activation

Respected Sir / Madam,
I, Sanjeev Kuamr, is a student of M.Tech Biotech, at A.C.Tech College, Anna University Chennai. I purchased a tata indicom conection and made it recharged with a Rs.699/- trariff on 13 July 2009 from the above stated shop and gave my driving license (which is in Hindi format ) and my university ID card along with my two photos as my id and address proof. On 27th july my no. was deactivated, so i called to costumer care, they told that my proofs are not submited to tata indicom office. Next day i went to Satthya Agencies for the same, the shopkeeper told me that my id proof is in Hindi format and so it is not being accepted by tata indicom office and he asked me to give an id proof in English format. Than I gave him my friend's (Manish Kandpal) voter id card along with his two photos, after that the shopkeeper told me that my sim card will be actived with in 48 hrs, but it was not activated, from that day i was going to his shop every day 3 to 4 times, every time he told me to wait for 1 or 2 hrs, i keep standing at his shop 2 to 3 hrs daily. On monday, 3 August, 2009 he promised me to give me a new sim card with Rs.699/- tariff if my sim will not activated on 4th Aug. On 4th Aug, 2009 i went to that shop and asked him to give me a new sim card, than again he took my two photos and id proof (D.L Hindi format), and told me to come at 5:30pm. When i went there at 5:45pm, again he told me to wait for 30 minutes.I stayed there for 2 hrs, and asked him for the same, than he refused to do anything about my problem and told " this is not my fault, go from my shop and don't come here again, do whatever you can do. I will not give anything to you, if you will come again to my shop than you will suffer". All these things gave me a lot of tension and also affects my life, many times i left my class and lab because that shopkeeper made me to come again and again to his shop.I think that he may misused my or my friend's Photos and id proofs.
So i request you to do justice with me and to take a proper action against the owner of Sathya Agencies.

Waiting for your positive response.

Thanking You

Sanjeev Kumar
M.Tech (Biotechnology)- 2nd year
CBT, A.C.Tech College
Anna University, Chennai
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Jul 6, 2018
Complaint marked as Resolved 
Verified Support
May 31, 2018
Sathya Agencies Customer Care's response
Dear Sir/Madam,

Greetings from Sathya CRM.

You can contact our Customer Care @[protected]/[protected]. Now you can also register your complaints at our “SATHYA CRM” app. Looking forward to serve you always.

Log onto Sathya.in for your online shopping.

With regards,

SATHYA CRM
Complaint comments 

Comments

I purchased a Godrej refrigerator on 2nd Jan, 2011 at Valasaravakkam Sathya Agencies. They said they would gift a Bombay dying Blanket and a Hot box as free. They didnt deliver those offer items when they delivered the Fridge to my home. When we called them, the response was very poor. They have also written at the back of the bill that the offer items will be delivered soon. Till now we have not received it. When we call the Customer care people, they refuse to answer us properly. Even we got the Manager's mobile no and checked with him. He told us to come to the shop to collect the gift. But when we went there we understood that he called us for striking out the things what he has wrote at the back of the bill or to take away the bill from us. Then he harshly said we will not deliver any offer/ gift items what we have committed. If they dont provide us what they assure, why the hell they make the commitment with us. Never and ever buy anything in that shop and pass this message to your near and dear ones. Let's stop them and there should not be anymore affected people like me because of their poor customer service.

Thanks,
Santha

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