[Resolved] Satya Paul — Satya Paul Store sale damaged saree and refused to exchange
I bought 2 sarees from Satya Paul store located in GK-1 M Block market, New Delhi . That time there was sale going on for 'buy one get one free'. I bought 2 sarees. It was a small store with many ladies inside buying the sarees. On top of that the light went away. I paid for sarees and came home. When I went to tailor to stich the blouse, I found out one of the saree was damaged in 2 places. Immediatly I went to the Satya Paul store and ask them to exchange the saree. But the store manager was very rude, refused to exchange. It was an expensive saree. I felt like I was cheated by so called designer store. I sent an email to Satya Paul customer service. No reply from there either. I started ablog also. I can not imagine the world wide famous store like Satya Paul would be cheating customer like this.
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Aug 14, 2020Complaint marked as Resolved
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