[Resolved]  SBI, CPPC, J.C.Road Patna — UNDUE DELAY IN STARTING FAMILY PENSION

Address:Muzaffarpur, Bihar

To;
The chief Manager,
SBI , CPPC , J.C.Road Patna

Sir ,
My late husband "Shri Ram Prasad Singh " was a defence pensioner and was drawing his pension from Sutapatti Branch ( code-1232 ) muzaffarpur through SBI A/C NO-[protected] Vide PCDA (P) Allahabad PPO No- S/C/32096/1985 .

He died on 5th June 2009 . I ,Karo Devi being his wife and now his widow has submitted on[protected] all required paper duly attested along with his death certificate to sutapatti branch ,Muzaffarpur for starting family pension to me which was sent to CPPC after verification for starting family pension

Even after 1 year my family pension has not been given to me . I have given my 1st reminder in Jan 2010 to sutapatti branch who has sent it to CPPC for action
but no action has been taken .On conterary CPPC has instructed to deposit RS 4000 as over payment done to my late husband which I have deposited and I was told that within 15 days your pension will start but it did not start .


On[protected] again I have given 2nd reminder which was sent to CPPC Patna (copy of which is with me ) for action but all in vain


On[protected] I have given 3rd reminder to Sutapatti branch which was entertained by Branch Manager himself who has written in my pressence to CPPC patna
along with Original copy of letter from defence Security Corps records stating that SMT KARO DEVI is already been granted Odinary Family Pension vide PCDA (P)
Allahabad PPO No-S/C/32096/1985 For starting family pension .

At age of 63 I have no other source of income and because o[censored]ndue Delay in family pension I have suffered financial losses in last 1 year and had to bear hardship physically and mentally so please take action and start my family pension at the earliest in intimaion to email address [protected]@rediffmail.com

Thanking You
Karo Devi
SBI A/C No-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

State Bank of India — Sanction of family pension to my mother

A minimum family pension of Rs.4270/- has been sanctioned to my mother Shmt. N.Lakshmi whose pension acct. No.is [protected] instead of enhanced rate of family pension of Rs.8791/- after a delay of seven months.That too after a prolonged attempt. The staff in the CPPC seems to be not bothered about our problems. I feel that the CPPC is functioning with huge volume of work with insufficient staff. Eventhough it is not our lookout it causes many difficulties to the aged pensioners. In this case the staff did double work by sanctioning minimum pension first and eligibe family pension later. I request kindly to look into this case urgently and sanction the enhanced rate of family pension at the earliest as my mother is 97 years old and to prevent me from approaching Pension Ambudsman.



N.Sridharan

pension dues — Settlement of pension dues of my late Father

My father was drawing his pension from SBI, Paukhal (code 06733) having PPO No. ID/14074 dated 1.12.1975. His SBI, Paukhal Saving Account No. [protected].

Case pertainng to settlement of his dues on account of 6th Pay Commission has been forwarded to SBI, Pension Branch, Chandni chowk. But no such dues have been settled by SBI. Manager, SBI, Paukhal has stated that it is still pending with Pension branch of SBI, Chandni Chowk.
I request concerned authorities to expedite settlement of his dues alon with Interest thereon.


Suman Joshi
[protected]

SBI Supaul -0190 — Cheq Delay Collection

Dear sir, I have Deposite Cheq at Supaul Branch (0190) Dated -05/11/2009 Cheq No-533814 Indian Bank Darbhanga, But till date Cheq has not collected & Debit my account, kindly solved my problem sooon..........From -sudarshan,ward No-19 supaul Pin-852131 (Bihar)

Service pension — Service pension

Sir, I am discharged from serive on 28-Feb-2005 and want to know as to ahy the Grade Pay and the Military Service Pay is not applicable to the defence personnel who retired/discharged from the services. It is not clear that those who served in the defence for th stipulated periodand opted for the discharge are not given the grade Pay and the MSP as given to the personnel who retired after[protected]. Kindly let us know the rule.
thanking you in anitipation.
dear sir, i would like to inform you that myself ex subedar krisankant singh drawing pension from sbi main branch begusarai code 0032, vide our acct no [protected].date of retierment is 30/06/2007 vide ppo no s/022431/2007(army).my another corrigendum ppo s/comm/011944/2007(army) came on dec 2007. i had informd and shown to sbi begusarai, but my commutation credited from 27/10/2007 and my pension have been not reduced.i remiend many time to him but he unable to do and says that it was done from patna.atleast my pension was deducted from 25/07/2009. it was from rs12043.00 to rs5435.00. i told him that this is not our mistake and my pension was more deducted. now i received new ppo s/coorr/227589/2009(army) on 06 march2010.i have complained many time but not given my nighther arriers nor pension till date, i have sent photo copies of ppo and my passbook to sbi begusarai and cppc patna by fax and by special corriers also on 15 may 2010.i have complained many time by mail, complain no is cc[protected], cc[protected] and cc[protected]. but till date no any progress done on above matter. kindly do needfull for us and regularised my pension and arriers. we are facing very hardship. please doneedful action at the earliest in your end.please reply same by mail. my mail id is [protected]@yahoo.com and my contect no is [protected].

thanks and regards
krisan kant singh
jc 370160 w
Defence pensioner

From,
Mob no : [protected], Email address: dwivedy.[protected]@gmail.com,
Army No. 14286716A Ex Havildar

KP Dwivedy(Kameashwar Pd Dwivedy)
Asst. Accounts Officer, Admin – III Section
Accountant General Office
Patna – 800001
To,
The Deputy Genera l Manager (Customer Service)
Corporate Centre, Customer Service Department
State Bank of India, State Bank Bhawan, 4th Floor
Madame Cama Road, Mumbai - 400021

Subject : Complaint against Discontinuation of Disability Pension

Sir,
With due respect I would like to say that I am a Defence pensioner drawing Service pension @ Rs. 4407 and Disability pension @ Rs. 701 (Total Basic Pension @ Rs. 5108)wef 01 November 1991 from State Bank of India, ADB Saraiya, P.O.-Saraiya Factory, Distt–Muzaffarpur(Bihar), Pin–843126(Code-3001) through a/c no. [protected]. My Service P.P.O. no. is S/035153/91(Army) and Disability P.P.O. no. is D/RA/2085/2003.
My Service pension has been revised @ Rs. 5689 wef 01 Jul 2009 under “ONE RANK ONE PENSION SCHEME” and accordingly arrears has been credited to my aforesaid account on 07 Jun 2010. But while calculating arrears, my disability pension @ Rs. 701 has been ignored resulting discontinuation of the same wef 01 Jul 2009. Since my disability pension has been awarded to me for whole life, I am entitled the same for rest of my life. As a matter of policy, on revision, my BasIc pension (Service pension + disability pension) should not be less than whatever I was getting before revision. When I was drawing Rs.[protected]+701) before revision, how only 4407 has been revised and Rs. 701 has been ignored and discontinued? On revision at least I must be paid the Basic pension @ Rs. 6390 (Revised rate of Service pension Rs. 5689 + old rate of Disability pension @ Rs. 701).
In this connection I have already written to the Manager, SBI, ADB Saraiya on 23 Mar 2010, 10 Jun 2010 and 30 Jun 2010 and to General Manager, State Bank of India, LHO, Judges Court Road, Patna on 30 Jun 2010 by post, 08 July 2010 and 13 Jul 2010 through the helpline(On line) and on 14 Jul 2010 by post. But there is no response from anyone at all in this regard. Such type of negligence and negative attitude of SBI towards pensioners is not acceptable to me. Hence writing to your goodself.
Now, it is well established and confirmed that the blunder has been committed by CPPC Patna while feeding data in computer. While feeding data they have fed my service as “20 Years”, Rank as “Havildar” and Group as “B” which is 100% correct and accordingly my old service pension Rs. 4407 has been revised @ Rs. 5689 wef 01 Jul 2009. But while feeding data in computer CPPC Patna has ignored my Disability Pension @ Rs. 701 resulting its discontinuation wef 01 Jul 2009. On personal contact with CPPC Patna they have asked me to handover PPO of Disability pension which is not possible at all as NO copy of PPO of Disability pension is maintained for the individual. It is only dispatched to concerned bank (SBI, ADB Saraiya). SBI, ADB Saraiya states that all pension papers have been sent to CPPC Patna. It is not understood why CPPC Patna is insisting for PPO of Disability pension from me when they got the original PPO of the same with them. On repeated contact they have totally denied to restore my disability pension wef 01 Jul 2009 stating that there is no provision in the software to enter the Disability pension. There seems contradiction on the statement of CPPC Patna. One side they say to handover the PPO of disability pension and on the other hand they say that there is no provision in software to get it entered. Then how Rs. 701 was being paid to me till 31 May 2010. I think, there is something wrong at CPPC Patna which is required to be rectified.
In view of the above, it is my humble request to your goodself to take remedial action to restore my Disability pension @ Rs. 701 wef 01 July 2009 and credit the arrears accordingly to my aforesaid account.
Waiting for your suitable and positive reply either through my aforesaid email address or on the above address.
Yours faithfully,
(Kameshwar Pd. Dwivedy)
Copy for information and necessary action to:- Asst. Accounts Officer
(1) The Asst. General Manager
State Bank Of India, CPPC, 5th Floor
Premises no. T-651 & 751
ITC Belapur, CBD Belapur Railwlay Complex
Navi Mumbai – 400614
(2) The General Manager
State Bank of India, Local Head Office
Judges Court Road, Patna(Bihar)
(3) The Manager
State Bank of India
ADB Saraiya, P.O.- Saraiya Factory
Muzaffarpur(Bihar)- 843126
(4) PCDA(Pension)
G3/RA Section, Draupadi Ghat
Allahabad(UP)-211014
BBB
MM
REMINDER-----I
MY FATHER LATE TAIRAS LAKRA AGE 77 YEARS OLD WAS EXPIRED ON 11.09.2009. HE WAS A RETIRED GOVT. TEACHER. ALL THE PAPERS REGARDING FAMILY PENSION IN RESPECT OF MY MOTHER MRS. MUKTAMANI LAKRA AGE 72 YEARS OLD HAVE BEEN SUBMITTED AT SBI SIMDEGA IN THE MONTH OF OCTOBER, 2009. AS PER INFORMATION OF THE BANK PENSION PAPERS HAVE BEEN FORWARDED TO PATNA BRANCH. BUT ACTION HAS NOT BEEN TAKEN TILL DATE. SHE IS OLD AND AILING. WE ARE IN FINANCIAL STRAINS. EARLY ACTION IS SOLICITED IN THIS MATTER. THANKING YOU.
[protected]@rediffmail.com
MOBILE NO. [protected].

Defence Service Pension — Delay in start of Pension

Sir,
I was released on 31 Oct 2009. And PPO and Corr PPO has also been issued, However I am not receiving my pension in my above Bank account till to date even though more than one year has since passed.
Sir, I was released on 31 Oct 2009. And PPO and Corr PPO has also been issued, However I am not receiving my pension in my above Bank account till to date even though more than one year has since passed. Kindly do the needful. Thanking you,Prakash Sitaram Mohod Ex-Hav

My Army No. 14560289 W
My PPO No. S/039052/2009
My PPO Corr No. S/CORR/061593/2009
Bank Details State Bank of India, Morshi (Code No.0278), Tah-Morshi, Dist Amravati (M.S.) [protected]
The pensions are being processed centrally by CPPC, Mumbai. Kindly do the needful. Thanking you,Prakash Sitaram Mohod Ex-Hav
DEAR SIR,

. I BECHAN JHA A CIVIL PENSIONER FROM YOUR JAYNAGAR BRANCH CODE NO 2950. MY ACCOUNT NO IS [protected]. I HAVE RECEIVED SANCTION LETTER FROM PAY & ACCOUNT OFFICER, CENTRAL PENSION ACCOUNTING OFFICE, TRIKOOT 2 ND COMPLEX, BHIKAJI CANA PLACE, NEW DELHI – 110066 REGARDING RESORE OF COMMUTATION AMOUNT FROM 01/10/2004 BUT NO ARREARS HAVE BEEN RECEIVED TILL DATE. I HAVE NOT ALSO RECEIVED PENSION FROM THE MONTH OF OCTOBER 2010. I HAVE COMPLETED ALL RERQUIRED FORMALTIES LIKE LIFE CERTIFICATE ETC SUBMITTED TO THE BRANCH. I ORIGINALLY RETIRED IN 02/10/1989 AND AFTER 15 YEARS DATED 02/10/2004 WILL GET 1/3 PORTION OF MY RESTORE OF COMMUTATION OF PENSION.
BECHAN JHA
PPO NO –[protected]
SBI AC NO – [protected]
VILLAGE – HANUMAN NAGAR
PO- SHIDHAPKALA
DIST- MADHUBANI
VAYA- JAYNAGAR
STATE- BIHAR
dear sir
mere pati s.k.srivastava ac no-[protected] ke death ke bad june 2010 se mujhe
family pension to mil raha hai par bihar sarkar ke pension niyamanusar 2007-09
tak ka sansodhit pension arriar ka bhugtan na to pati ko mila hai or na hi mujhe mila hai.
sriman se anurodh hai ki kripya samasya ka nirakaran kiya jaye taki mujhe arthik
kathinai se rahat mil sake.
urmila devi
ac no-[protected]
chakmahila, sitamarhi, bihar, 843302
my father expired in May 2010. his pension is to be credited to my mother's account IN THE NAME OF MEELA DEVI S.B. A/C NO.. [protected] .
But so far nothing has been done in the matter. My mother has no other means of income and she is facing very hardship because of this delay. Kindly look into the matter and revert back at the earliest and oblige.

thanks.

anand jha
Sir,
I Binaya Nand Thakur, a retired airman drawing pension from SBI Purnea since Apr, 2010. I received my corrigendum PPO No 08/14/B/CORR/64756/2010 in the month of April, 2010. I approached the branch for crediting arrears and start of new rate of pension. The person dealing the pension cell told me that all papers are despatched to Patna on 18/05/2010 and credit to my acct will be done from there.Again I have submitted verified photo copy of my PPO to SBI, Purnea and they have forwarded to you on 4/1/2011 but so far neither I recd my arrears nor the new rate of pension is started.I approached the branch many times but so far nothing has been done.Please credit the arrears with interest to my acct and start new rate of pension immediately.I should not suffer after serving to the nation for 20 Years and now asking only what is my entitlement.

regards,
Binaya Nand Thakur
Ex (SGT), IAF
Pension acct no-[protected]
SBI, Purnea(0159)
To, CPPC 3rd floor SBI bulding dear sir. My late husband '' shri Bahadur singh'' was a pensioner and was drawing his pension from Rudrapur SBI branch through SBI A/C no.[protected] PPO no.ICAR/CPRI/210-c He died on 2/12/2010 I Amba shahi being his wife and now his widow has submitted on 15/12/2011 all require paper attested along with his death certificate to Rudrapur SBI branch for starting family pension to me.At age of 45 I have no other source of income and I have suffered financial loses in last 4 month so please start my family pension.My no. [protected].and my email ID Spreeti.usn.@gmail.com
Reminder-3
To,
The Chief Manager(CPPC)
SBI, Judges Court Road, Patna
Sir,
I, Binaya Nand Thakur, a retired defence pensioner drawing pension from SBI, Purnea since April, 2007.I received my corrigendum PPO no 08/14/B/CORR/64756/2010 as per 6th CPC in the month of April, 2010. The same was received by my pension branch also and forwarded to you for action in the month of May, 10. When there was no action till December 2010, I submitted verified photocopy of the same and was forwarded to you by SBI, Purnea in the month of January, 2011. Now it is one year passed and still I didn't get my arrears nor the new rate of pension is started to me.
Please credit my commutation, gratuity and pension arrears to my account no [protected] and start new rate of pension.
I shall be highly obliged to you for you kind favour.


regards,
Binaya Nand Thakur
Ex- Serviceman(IAF)
Pension Acct no-[protected]
SBI, Purnea
To
The Chief Manager,
SBI, CPPC, J C Rd, Patna-800001
Subject: Reply to Pension/28/11 Dt.20.04.2011 of SBI, Hatia
Ref. Late Yamuna Prasad Ram, PPO No.125769.
Respected Sir,
My beloved father expired on 28/01/2008.I, Vaidyanath Prasad Arya, am the sole heir to all the movable and immovable properties of my father.
I want a full & final settlement of my claim on account of the SB a/c No [protected] maintained by my father through which he was getting his Pension.
On scrutiny of pass book it was revealed that pension from Nov’06 to Dec’07 has not been credited to his a/c. Also some arrears are admissible as the same was paid to other pensioners of Govt. of Bihar. Manager, SBI, Hatia Br is waiting a reply from you to his letter No. Pension / 28 / 11 Dt. 20/ 04 / 2011.
You are requested to kindly expedite the reply to the above.
Sincerely Yours
(Vaidyanath Prasad Arya)
Anandgram, Lane-3, Morabadi Maidan (north),
P.O. Ranchi University,
Ranchi-834008. { MNo [protected]/[protected]}
Sub:- Revised Authority of Pension of B.D. Singh Retired Senior Principal-A/C No.[protected] having PPO No. TA/JTC/CA Retd/RCH/BD Singh/05-06/32 JC No. 447.
Sir,
I am getting pension from SBI Harmu Housing Colony Branch Ranchi.
My pension has been revised in the revised scale vide Memo No. JKDC/175/CCA/RCH/B D Singh/2011-12/483 dated[protected].
The revision order has been forwarded to The Chief Manager, C.P.P.C, State Bank of India J.C. Road Patna by the Branch Manager Harmu Housing Colony Branch Ranchi vide its Letter no. Pen-126/[protected].
More than one month has passed but my revised pension has not been credited in my A/C.
It is needless to mention that as a retired employee I am dependent on pension and I am presently badly in need of money due to domestic problems and hence it may kindly be treated as urgent and the concerned authorities be instructed to expedite the revision of my pension.
Yours, Sincerely
(B.D.Singh)
Add- Vidyanagar West, near Mahavir Mandir Ranchi-2, Telephone Res[protected]. Mob-[protected].
Sir,
The Chief Manager, SBI, CPPC(4476), JC Road, Patna-800001

Sir,
1. I, ex-Subedar Nawin Kumar Singh (SBI A/c No [protected]), have retired on 30 Nov 2011. May parent branch is SBI Barahaiya (02916). My PPO bearing No S/034528/2011(ARMY) was forwarded to your office vide ASC Records (South) letter No 642828/T-III/S-Pen dt 12 Nov 2011.
2. I regret to say that even after lapse of three months, my pension and other due amount have not yet been credited into my account. It is needless to say that after retirement, my family is dependent on pension. Presently, I am badly in need of money due to domestic problems.
3. Due to delay in payment of my dues, I am suffering the following losses:-
(a) Compelled to expend my amount of other retirement benefits for day to day domestic requirement thereby losing the interest which would
have been accrued by depositing the same in FD, had my pension been paid to me on due date ie, 01 Jan 2012.
(b) Losing interest on amount of DCRG and commuted value of pension which was due to be paid on 01 Dec 2011. In case the inrerest
rates are lowered, I shall suffer a further loss due to delay in payment of my dues. For this SBI must pay to me the highest rate of interest
prevailing as on 01 Dec 2011 on the due amount.
4. In view of the above, may I request you to kindly take immediate action to start my pension without further delay, pay the other retirement dues with highest rate of interest prevailing as on 01 Dec 2011.


Yours faithfully,


(Nawin Kumar Singh)

Permanent Address
Vill & PO - Gangasarai (Durga Sthan), Police Station - Barhiya, Dist - Lakhisarai (Bihar), PIN - 811 302
Present Address for Correspondence
House No - RZG-91 (Vidya Niwas), Gali No 5, Raj Nagar II, Palam Colony, New Delhi-110045
Mob -[protected], E-mail - [protected]@yahoo.com
To
The Chief Manager,
SBI, CPPC, J C Rd, Patna-800001

R/Sir;
what timt limit is mention for modify the family pention through service branch.


D.K.JHA
MOTIHARI

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    Muzaffarpur
    Bihar
    India
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