[Resolved]  S.b.i Credit Card — late payment charge to my credit/Pick up charges to my credit

Dear Sir,
I am holder of sbi credit card no [protected].
May i inform you that inspite of me requesting to depoist my credit card payment in sbi bank at rajouri garden, the tele executive refrains me by doing so saying that the payment does not reach in time and i would be charged late fee.I make a cheque for my payment and the executive collects it from my home.but three days back i was surprised to see my statement, as i find late charges as well as pick up charges being chrged to me on my credit card.my question is when the cheque has been picked from my residence before time and if the D.S.A is not depoisting it why should i be charged late fee.My request is to look into the matter and reverse the late payment charges charged to me.Secondly why it has not been told to me that rupees fifty five will be charged to me as courier charges every time for picking up the cheque from my residence, when i can depoist the cheque at the nearest bank to my house.so those pick up charges charged to my credit card ayment be also reversed at the earliest.Thirdly but not the least the payment for the month of may, i was told by an executive that the cheque will be collected from my home, but today being the third day the cheque has not being collected and it is lying at my home.I spoke to one Mr Daljeet [Telecaller] telephone no[protected] today afternoon at 2.30.p.m i.e.on 15th may 2008 and i asked him who will pay the late fee on which i hv been told that i am sorry, the pick up guy got ill and the cheque could not be collected.may i ask that is there only one guy to pick up the cheque.the final answer i got was that i can speak to any one i wish to but none of my querries got any answers.therefore my request is that i cannot be penalised for the wrong being done by the executive of your D.S.A.
Therefore the amount of Rs 1261/- being charged to my credit card SHALL BE REVERESED BACK AT THE EARLIEST TO MY ACCOUNT and be informed to me by mail or on my mobile[[protected]].
Looking forward at your end.
A.M.SUSHIL KUMAR