[Resolved]  SBI Credit Cards — Duplicate Billing and charges

SBI Credit Cards — Unsolicited loading of Credit and Interest Charges

I received a demand draft (NO. [protected]) for an amount of Rs. 46000.00 (Forty-six thousand rupees only) against my name, accompanied by a letter titled “Easy Money Draft”, and signed by Mr Ajay Bharti, AVP-Services, SBI Card Payments Services Pvt. Ltd., DLF Infinity Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon.

I was out of India from 24th November 2007 till 4th December 2007, on an official project. I have discovered this mail upon my return to India. However, on my enquiry to 39020202, I was surprised to discover that this draft has been processes upon my request made on 29th November 2007, either through phone or through internet. I am ready to produce my telephone call details to prove that I never made the request over phone. I am sure that there would be no written request from my end at SBI Cards' disposal for such demand draft.

While I retuned this draft to the address in Chennai, obtained from 39020202, and subsequently logged a complaint with the SBI Cards Call centre (Complaint Ref. No. MQ[protected], no action has been taken so far and I have received the statement for January with the same loading of interest and finance charges for a sum of money, which I have never used!!!

SBI Credit Card — interest charged more on card

I am using sbi credit card for the past 3yrs for the part payment bank will interest @ 3.35%.but now bank charged 3.35% interest charge on full payment due and also from the date of purchase. this is a new system of chaging interest on card.