ADVERTISEMENT

[Resolved]  SBI Credit Cards — Duplicate Billing and charges

This is with regard to my card account with you ([protected]) I had a transaction of Rs.400.00 (Purchase of Petrol) in AJ Service Station T.Nagar Chennai 600 017 on 15-Nov-2007. But the SBI CREDIT CARD wrongly debited thrice wrongly for a single transaction.

I have paid a sum of Rs.400.00 on 29-Dec-2007 (Vide Cheque No . 731845) and after reversing all the duplicate charges my account balance will be zero only.

Inspite of several emails (29-Nov-2007 to Till Date) to the SBI Credit Card department none of the people has responded back and they have cancelled the card without providing any solution.

Without rectifying the wrong entries in my account, till date the Poor SBI Credit card system is billing me for the duplicate transactions and the service charges without fault of mine.

Could some one please help me to reverse all the duplicate charges?
Card No - [protected]
Expiry Date - Jan - 2008

Thanks & Regards,
Thulasimani.B
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  2 CommentsShareTweet

Comments

SBI Credit Cards — Unsolicited loading of Credit and Interest Charges

I received a demand draft (NO. [protected]) for an amount of Rs. 46000.00 (Forty-six thousand rupees only) against my name, accompanied by a letter titled “Easy Money Draft”, and signed by Mr Ajay Bharti, AVP-Services, SBI Card Payments Services Pvt. Ltd., DLF Infinity Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon.

I was out of India from 24th November 2007 till 4th December 2007, on an official project. I have discovered this mail upon my return to India. However, on my enquiry to 39020202, I was surprised to discover that this draft has been processes upon my request made on 29th November 2007, either through phone or through internet. I am ready to produce my telephone call details to prove that I never made the request over phone. I am sure that there would be no written request from my end at SBI Cards' disposal for such demand draft.

While I retuned this draft to the address in Chennai, obtained from 39020202, and subsequently logged a complaint with the SBI Cards Call centre (Complaint Ref. No. MQ[protected], no action has been taken so far and I have received the statement for January with the same loading of interest and finance charges for a sum of money, which I have never used!!!

SBI Credit Card — interest charged more on card

I am using sbi credit card for the past 3yrs for the part payment bank will interest @ 3.35%.but now bank charged 3.35% interest charge on full payment due and also from the date of purchase. this is a new system of chaging interest on card.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    State Bank of India [SBI]
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    28%
    Complaints
    25129
    Pending
    0
    Resolved
    6911
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View Full Information
    ADVERTISEMENT