[Resolved]  SBI Eko — Unacceptable charges

Address:Gautam Buddha Nagar, Uttar Pradesh

Dear Sir.
in Noida now a days a new system has been set,to deposite money to other account(other state SBI account).
the system is call EKO.
earlier i deposited some amount through this service.
and if i deposite Rs.1000/ and amount of Rs.970 gets deposit.
but 2days back i deposited an amount of Rs1550 but only Rs.1500 got deposited.
i asked the shopkeeper abt it,,,and he said he will change 50 rs for the service,which is not acceptable,because the other shopkeepers are charging only Rs.30.
his id is EKO CSP:[protected].
and when i went to inquireabt the extra charges he took,he was not friendly with me.
i want him to be punished for charging extra money.
hope you will look into the matter.
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Aug 13, 2020
Complaint marked as Resolved 
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We have deposited money Rs.1500/- in other A/c in Zakir Nagar thru SBI-Eko and they have deposited only Rs.1465/- charged Rs.35/- for deposit when I have recvd the SMS in which Fee was mentioned Rs.25/- only. Please let us know what is the exact charge to deposit the money thru
SBI-EKO.
EKO CSP:[protected]

Regs,
Shahab Eqbal
SIR/MADAM

ON DATE[protected], I DEPOSITE CASH AMOUNT IS 9850/- IN MY EKO ACCOUNT NO [protected] SITUATED AT SULTAN PURI NEW DELHI 110086, WHEN I ASKED TO HIM MY GIVEN MONEY IS NOT TRANSFER TO MY ACCOUNT THEN HE SAID HE ALREADY SEND BUT WHEN I SAW ON ECO *543*123# THEN SHOWING AMOUNT IS 0000/- RAM YADAV CSP CODE NO IS 10061562. AND SHOPKEEPER BEHEVIOR IS NOT GOOD AND HE RUDLY BEHAVE TO ME AND HE CHARGE 5/- RUPPES PER TRANSACTION FOR ALL CUSTOMER SO JUST I ASKED TO YOU THIS AMOUNT 5/- RS HE CHARGES THIS IS A ACTUAL AMOUNT OR FAKE.

THANKS
ANIL SHARMA
[protected]
[protected]
Dear Sir,

I Kumdesh Kumar Gupta working with you as SBI csp Account NO- [protected] on the name of AADI TELECOM CETNTER, Sangam Vihar, New Delhi-62.I have lot of problem with Super CSP named "Mr. Gurjeet", the problems are mentioned below:-
1-Collection Executive not provide me the Receipt of amount collected on daily basis.
2- Delay in load filling 7-8 hours minimum sometimes got on the next day and every time making excuse not getting load from upper side..
3-Delay in commission every time.
4-Not got proper commission for Super CSP.
5-Another big issue is on 17/02/2011 morning executive has collected Rs.56000/- form shop but receipt and Load was not given to me till 18/02/2011Evening, when I have confirm. on phone he tole me" open New Accounts therse I will not give you Loud than I Replied him" I will try my best for Openning new Accounts but he told me' No i wnt Immediate Actin and he Retured 56000/- Rs. in the evening of 18 Feb.2011 throw collect exicutive "
Please Take Nassary Action and Do Needfull and Reveard me but I should do?
Regard
Kumadesh kumar
Aadi telicom
CSP code:10060750
A/c No.: [protected]
Sangam Vihar, New Delhi-62
Dear Sir,
I have eposit 50000/- in Ladosarai Bank (SBI EKO). But my clint has not received. I have called many time to shopkeeper but he is not respong good. He's saying i will do that i have deposit that.

Thank you

lalit

[protected]
i totally agree with complaints, i also need to deposit amount to other SBI account and the EKO counter representative charges Rs 35, Rs, 50 and some time more than Rs.90. i am really fed up with the service of SBI, because it was launched by SBI only just to ease their problems and increase the public issues
Dear Sir/Ma'am,
As the way SBI team launch EKO system, it creates barrier and also some time threaten that may be principle amounts get laps, about charges there is no concern and fixed amount so I am very afraid of system, request to bank please take the control in own way, else lot of problem arise.

Regards

Manmohan
SBI EKO charged Rs. 100 when I have deposited RS.10, 000 to my other SBI account. SBI are encouraging for this cheating to public. Hopeless people. We should stop working with SBI.
Amount transfer through EKO counter is easy way to save time but system is not working properly. EKO franchisees are taking a huge amount as 35 to 50 Rs. per thousand. Also there is no guarantee that amount will be transferred. I would like to request to higher authority to make charges less as much you can. System should be trusted also. You guys need to make it best option to deposited amount through EKO counter to avoid rush in the branches. Please do something for common public.



Regards,
Ashok Kumar
Lalganj, Rae Barely
UP.
sbi-eko non home deposit charges are rs. 1 to 1250 is 25, 1251 to 4999 is 2% and 5000 to 10000 is 100. and it safe to deposit money at sbi eko csp.people who raised question on charges should also see the charges of other banks like hdfc and icici and other psu banks, their charges are much high than sbi eko csp on the same amount.
yes its very true the eko holder is not friendly and is not ready top give the compelete info.
its not obvious that each customer is aware of this EKO...

Also, in my opinion this service should be for the areas where customer can't visit the branch and its his urgency to visit such stores.
but when a person could reach the branch then why do they divert customer to these EKO stores?? As today we call banking as core banking solution then why can't we transfer money through branches if its in our vicinity and easy for customer.
The SBI say that EKO is for the ease of customer but they are trying to enforce the customer to go over their and deposit money and give extra charges..
Isn't it black marketing???
We'll be glad to know the exact amount of charge per 1000.if this SBI EKO is not a fraud...
i am arvinder sing
i have also a eko counter in delhi i[censored] want to know real about charger and all then u contact with me and deposit ur mooney in my counter in kirti nagar

u can trust me i will give u full information to u

my counter timing is from 8:30 am to 6:00 pm any time u can come

arvinder singh [protected]

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