[Resolved]  SBI / Paytm — Amount not refunded

Address:Jabalpur, Madhya Pradesh

i have recharge in BSNL mobile [protected] for amount rs50 through www.paytm.com, but recharge was unsuccessful. paytm order number is 41671283 and the SBI ref number is IGB4239270.
paytm company has refund this amount but SBI has not refund or show money in my account. so kindly refund money in my account.
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Mar 4, 2020
Complaint marked as Resolved 
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Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We have already completed the refund process of Rs. 50 from Paytm side for our Order Number 41671283.

Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

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