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[Resolved]  SBI,sambal bazar evn branch — money not received but account debited

Branch Manager
SBI,Sambalpur Bazar evening branch DT-11/03/2010
Sambalpur

Dear Sir,

We want to inform you that while withdrawing cash from in one of the ATMs of OBC in Hyderabad city the cash could not be dispensed to me on 06/01/2010.But the account is showing debited with Rs-1000/- as per the following particulars.Please intervene and arrange to return the amount as quick as possibel under advise to me.Please acknowledge the mail through return mail.





Account Number[protected]
Description SBCHQ-GEN-STF-IND-ALL-INR
Name Mr. JYOTI NARAYAN MOHANTY
Balance 35.96
Uncleared balance 0.00
MOD Balance 0.00

Currency INR


Last 10 Transactions
Date (Value Date) Narration Ref. No. Debit Credit
06-Feb[protected]Feb-2010) ATM WDL
[protected] 4206 DA110018 1,000.00
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet

Comments

Hello

I work for Union Bank of India, but would like to make a suggestion based on my experience

Please give the request in writing at your base branch ie where you have your account from which money has been withdrawn.

Their head office will contact OBC who will verify the ATM records and arrange refund of money to you.

As per RBIs instructions SBI has to refund the money to you anyway at the end of 12 days from your complaint, or Rs 100 per day penalty thereafter, unless OBC denies the error. Please include this point in your complaint

Also please DO NOT give details of your account on the internet, for the safety and security of your account

Regards

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