[Resolved]  SBM — CASH NOT DISPENSED BUT ACCOUNT DEBITED IN ATM

I am having a n Savings account([protected]) in State Bank of Mysore, Siddhartha Nagar Branch.

On 11th August 2009 i tried withdrawing Rs.5000 from ATM but i got an error message "TRANSACTION COULD NOT BE COMPLETED", As i required money urgently I tried in IDBI ATM, AXIS BANK ATM and CANARA BANK ATM But i could not withdraw any amount from ATM.

After that when i checked my account online a total of Rs.23500/- has been deducted from that transaction and Rs.18500/- has been credited back to my account next day. and one transaction of Rs.5000 has not been credited.

I complained to the branch on 12th August, But the manager says that it may take 45 days to credit the amount back to my account. This is the second time i am facing this same problem earlier it was credited to my account after a month.

I really dont know why this happens, The Concerned authorities should take necessary actions so that these kind of problems wont repeat.


With regards
Gopal raje Urs
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint