[Resolved]  SBSTC — Against the unorganised and worst management

Address:West Medinipur, West Bengal

SBSTC is one of the transport corporation in Bengal which is used by many office workers and college students.I am a corporate worker and frequently use SBSTC buses (Midnapore Depo to kolkata).

SBSTC organisation in midnapore is least bothered about their timing and they frequently cancel the buses if any conductor or the driver has not arrived in time.As today only, they canceled the first card at 5:10 am to kolkata and the second card left the depo 10 min earlier which was scheduled at 5:50 am.
They also change the route frequently so to avoid chaos and problem they will face as the first card has been canceled. This directly brings the reliability of SBSTC operations into serious question.

This unmanaged service is creating serious problem to many commuters bacause even slight deviation in bus timings cause irreparable loss and hamper subsequently planned schedules. So Urgent & strict action should be taken against it.



Prithwipal Singha
Engineer
Nokia siemens Networks
kolkata
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Aug 13, 2020
Complaint marked as Resolved 
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SBSTC organization is also highly corrupt organization also.
I frequently use SBSTC for travel from Kolkata(Esplanade) to Burdhaman. The Ticket provider at Esplanade counter does not book full seats of a particular BUS and announce that all the seats are booked. Then the Bus conductor took passenger in running way and took Rs.20-30 from running passengers without ticket instead of Rs. 45 fare. This is now general practice of all the busses running from Esplanade to Burdhaman. Sometimes conductor place proposal for paying only Rs.20-30 instead of fare Rs.45.00 against without ticket.I am using the services since 3 years but I have not found any ticket checker. Are we stupid as we book ticket with Rs.45.00.

Requested the concern authority of State Govt. to depute checker for punishment of these Black Blood culprits.


Regards,
Anupam Sengupta
Indas Bankura

bus fair

Bus no wb 39A 7419 take much more fare on dated 21.10.14

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    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
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    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
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