[Resolved] seagate sata hard disk — replacement problem in warranty period | |
i have bought a 80 gb hard disk of this company from nehru place( name of the shop is Computer empire) in march 2006 and they told me that it has a warranty period of 4.5 years, recently it stop working properly and i contacted at the service centre of seagate ( which is in ashoka building nehru place) and they told me that it will take around 4-5 days roughly. Along with it they gave me an acknowledgment of receiving the hard disc from me and i also get a sms about the same which has a call id.After 4 days they called me up to say that there is some problem about generating some number from the hart disc and it will take some more days. Finally, after trying thier contact number a lot they picked up the phone and said that my call id has been changed but i can now collect the new hard drive which i later on found defective. My address on the new acknowledgment that i receive has also been changed by them along with the call id. Now they are saying to go through all the replacement procedure again which is very cumbersome and there is no surity that this time it wont happen, as told to me. I have been facing lots of trouble due to their indiffrent and rude attitude and deeply hurted by the kind of pranks they are playing on me. I Hope to get the due help from the consumer forum, Waiting for your reply eagerly, Vaibhav Bansal Student 4th year Indian Institute of Technology Delhi Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 179 Comments | |
Comments
hard disk problem
Reply
hard disk problem
I have purchased a External Hard Drive 80 GB. The Hard Drive is not working. The hard drive was sent for change from your Udaipur center on 9 march 2010. The Hard drive was changed after about 10 days. The changed Hard dive was not working & same was again retuned on 20th march2010. The hard Drive is again changed after 15 days. The same is again not working. Again it is asked that it is not working & they ask to submit again for change. Is the product is defactive or demaged Hard is repaired? In both the cases it should be changed immediately to protect me from inconveyance. my code no given is CA[protected] Prakash 5. Last replacement No of Hard drive is SGTUP[protected]DW.
320 HDD — HDD not working
S/N:9RA78811P/N:9C4032-305
FIRMWARE:3.AAD
DATE CODE:09044
SITE CODE:TK
SIR MY 320 HHD IS NOT WORKING
SO KINDLY CONTACT ME AS SOON AS POSSIABLE
MY NO. IS :[protected]
hard disk — Replacement of Hard Disk due to bad sector.
Hello Sir/Madam,I gave my samsung harddisk (hd sr.number-118711bva96540) for replacement due to bad sactot on dated 13th March 2010 at Shree Ram Krishna Enterprise,Ahmedabad.
I was told it will be given with in 25 days from the deposited date but had not got it back and also from last one month i heared the same reply from their side that it is in custom and we dont have it.
Please do the needful.Hope for your positive reply.
HARDDISK NOT WORKING
Dear sir
S/N- 6PT4AQ3S
ST3160211AS
P/N 9CC112-302
DATECODE 07436
HDD 160 GB
Hard disk not working also check whether its in warranty
thnx
S/N- 6PT4AQ3S
ST3160211AS
P/N 9CC112-302
DATECODE 07436
HDD 160 GB
Hard disk not working also check whether its in warranty
thnx
i have 14 pc hdd foulty.so plz repply
My hard disk is not ditected, i have the warrenty, where i replace it
send the reply on my mail id :sajid.[protected]@ymail.com
send the reply on my mail id :sajid.[protected]@ymail.com
Seagate — windows loading problem
there is a problem loading windows operating system,ST-3250310AS
P/N - 9EU132-305
S/N - 6RY61E90
CAPACITY: 250 GB
HI all myself I am Narendra Nukala I had purchased a seagate Free Agent Go I am facing the problem in reading and writing is very slow and it is getting disconnected automatically I am staying in andheri, Mumbai pls help me out in giving any service centre number and address so that i can ask them to replace my hard disk . u can mail me "naru.[protected]@gmail.com"
this is my rms receipt not got replacement till now hdd damage in 8 days only
ACCEL FRONTLINE SERVICES LIMITED
No.173, Mount Poonamallee High Road,
Porur,
CHENNAI,
India 600 116
Phone:[protected]
Fax:[protected]
RMA Number: [protected]
Issue Date: 28-MAY-2010
Order Reference Number: [protected]
[protected][protected][protected][protected]
Bill: RM17327950 Ship: RM17327949
SAMEER SAYEED
IQRA COMPUTER SERVICES
8 VEER SINGH MARWADI CHAWL 1
SOMWARI BAZAR GAUTON ROA
MUMBAI, AND
India SGTAND[protected]DW
SAMEER SAYEED
IQRA COMPUTER SERVICES
8 VEER SINGH MARWADI CHAWL 1
SOMWARI BAZAR GAUTON ROA
MUMBAI, AND
India SGTAND[protected]DW
Emailed to: [protected]@rediffmail.com
Currency Displayed is USD
[protected][protected][protected][protected]
Line/
Seq Seagate PN/
Customer PN PN Description/
Cust Line Ref # Issue Date/
Receipt Date Req Qty/
Rcv Qty # Exp Not Rcv Qty/
OOW Charges
[protected][protected][protected][protected]
1 9SL131-302 ST3250318AS 28-MAY-2010 1 1
1 1 No receipts 0 0.00 0
Serial No Expected Not Received: 9VME9LZY
2 9SL131-302 ST3250318AS 28-MAY-2010 0 0
2 RETURN UNREPAIRED 29-MAY-2010 1 0.00 0
Serial No Received: 9VME9LZY
[protected][protected][protected][protected]
Total Requested Quantity : 1
Total Clean Received Quantity : 0
Total Expected Not Received Qty : 1
Total Discrepant Quantity : 0
Total Return Unrepaired Quantity : 1
Total OOW Charges : 0.00
[protected][protected][protected][protected]
Dear Sir or Madam,
Your RMA (Return Material Authorization) Number is [protected].
Your Order Reference Number is [protected].
This document details the RMA as received. If there are any differences from the Order Acknowledgement, please amend your records accordingly.
Best regards,
Seagate Technology
******** ALWAYS REFERENCE RMA NUMBER ********
when inquiring about or sending in your order.
ACCEL FRONTLINE SERVICES LIMITED
No.173, Mount Poonamallee High Road,
Porur,
CHENNAI,
India 600 116
Phone:[protected]
Fax:[protected]
RMA Number: [protected]
Issue Date: 28-MAY-2010
Order Reference Number: [protected]
[protected][protected][protected][protected]
Bill: RM17327950 Ship: RM17327949
SAMEER SAYEED
IQRA COMPUTER SERVICES
8 VEER SINGH MARWADI CHAWL 1
SOMWARI BAZAR GAUTON ROA
MUMBAI, AND
India SGTAND[protected]DW
SAMEER SAYEED
IQRA COMPUTER SERVICES
8 VEER SINGH MARWADI CHAWL 1
SOMWARI BAZAR GAUTON ROA
MUMBAI, AND
India SGTAND[protected]DW
Emailed to: [protected]@rediffmail.com
Currency Displayed is USD
[protected][protected][protected][protected]
Line/
Seq Seagate PN/
Customer PN PN Description/
Cust Line Ref # Issue Date/
Receipt Date Req Qty/
Rcv Qty # Exp Not Rcv Qty/
OOW Charges
[protected][protected][protected][protected]
1 9SL131-302 ST3250318AS 28-MAY-2010 1 1
1 1 No receipts 0 0.00 0
Serial No Expected Not Received: 9VME9LZY
2 9SL131-302 ST3250318AS 28-MAY-2010 0 0
2 RETURN UNREPAIRED 29-MAY-2010 1 0.00 0
Serial No Received: 9VME9LZY
[protected][protected][protected][protected]
Total Requested Quantity : 1
Total Clean Received Quantity : 0
Total Expected Not Received Qty : 1
Total Discrepant Quantity : 0
Total Return Unrepaired Quantity : 1
Total OOW Charges : 0.00
[protected][protected][protected][protected]
Dear Sir or Madam,
Your RMA (Return Material Authorization) Number is [protected].
Your Order Reference Number is [protected].
This document details the RMA as received. If there are any differences from the Order Acknowledgement, please amend your records accordingly.
Best regards,
Seagate Technology
******** ALWAYS REFERENCE RMA NUMBER ********
when inquiring about or sending in your order.
in problem
160gb sata hdd
160gb sata hdd
hi im kanhya from raj. i purchase 160gb sata hdd from ehru place( cost to cost)
my hdd not supot inmy pc & pc ca"nt start(maxtor hdd seagate)
my hdd not supot inmy pc & pc ca"nt start(maxtor hdd seagate)
windows loading problem
there is a problem loading windows operating system,
500GBHDD SEAGATE-SATA -5 YEAR WARRANTY
Serial No : 90M2TZ1K
ST3500820AS
P/N: 9BX134-100
FIRMWARE: LC11
DATE CODE: 08435 SITE CODE: KRATSG
WWN: 5000C5000B98BF9A
Warranty Status : In Warranty
AKTAR ALI
MOB NO.[protected]
there is a problem loading windows operating system,
500GBHDD SEAGATE-SATA -5 YEAR WARRANTY
Serial No : 90M2TZ1K
ST3500820AS
P/N: 9BX134-100
FIRMWARE: LC11
DATE CODE: 08435 SITE CODE: KRATSG
WWN: 5000C5000B98BF9A
Warranty Status : In Warranty
AKTAR ALI
MOB NO.[protected]
i sandeep ramchandra pawar ( nigsi, pune 44, m no-[protected]) brohghtseagate250 gb hard disc from js enterprises, pimpri camp pune 18 in dec 2008, since last week hd not detected in pc. it stop functioning. plase regstar my complaint
To,
Accel Frontline Services Limited, 29-July-2010
Ashok Bhawan Nehru Place,
New Delhi.
Sub:- Complain for replacing Seagate Hard Disk.
Sir,
Respectfully I wish to say that I am Surender Kumar. I am residence of Block –T, House no. 597 Mangol Puri, New Delhi- 110083. I had gone to Accel Frontline Services for replacing Hard Disk in May. I got repaired Hard Disk on 14-Jun-2010. But it was not work properly. Then I had gone to Accel Frontline Services again for replacing Hard Disk in first week of July. I got repaired Hard Disk again on 15-July-2010. But It was not also work properly. I had gone third time to Accel Frontline Services for replacing Hard Disk in 23-July-2010. I am a job working man. So I can not come to Accel Frontline Services for replacing Hard Disk again and again. I am facing many problem for up and down.
I am attaching some documents as a proof of delivery Challan. WARRANTY SERVICE No.model no ST 3160815AS.PART NO 9CY-132-310. DRIVE SERIOL NO-6RAB6GGV
Kindly give me a New Hard Disk and reply me soon.
I shall be very greatful to you.
Thanking you,
Your customer
Surender Kumar
Email id [protected]@gmail.com
Mobile no: [protected]
Accel Frontline Services Limited, 29-July-2010
Ashok Bhawan Nehru Place,
New Delhi.
Sub:- Complain for replacing Seagate Hard Disk.
Sir,
Respectfully I wish to say that I am Surender Kumar. I am residence of Block –T, House no. 597 Mangol Puri, New Delhi- 110083. I had gone to Accel Frontline Services for replacing Hard Disk in May. I got repaired Hard Disk on 14-Jun-2010. But it was not work properly. Then I had gone to Accel Frontline Services again for replacing Hard Disk in first week of July. I got repaired Hard Disk again on 15-July-2010. But It was not also work properly. I had gone third time to Accel Frontline Services for replacing Hard Disk in 23-July-2010. I am a job working man. So I can not come to Accel Frontline Services for replacing Hard Disk again and again. I am facing many problem for up and down.
I am attaching some documents as a proof of delivery Challan. WARRANTY SERVICE No.model no ST 3160815AS.PART NO 9CY-132-310. DRIVE SERIOL NO-6RAB6GGV
Kindly give me a New Hard Disk and reply me soon.
I shall be very greatful to you.
Thanking you,
Your customer
Surender Kumar
Email id [protected]@gmail.com
Mobile no: [protected]
hard disk — Does not work
When i visited service center they asked me to register first and they said we would need a code or id which starts with "h" then we would accept. so i hope the code will be here.My hard disk is not working i see after a little boot it strucks so when i restart it "hard disk not found"
Dear Sir,
Sno.2ge3r159
PN: 9ke3r159
Date :07102
HDD:320 gb external hard drive
external hard drive HDDD.Not Working
my hard drive is not working.it is not read by pc.
Sno.2ge3r159
PN: 9ke3r159
Date :07102
HDD:320 gb external hard drive
external hard drive HDDD.Not Working
my hard drive is not working.it is not read by pc.
Hope Communication — Hard disk Replace
Dear .............I have purched Sata HDD drive 80 GB that is not working, and this is also under warranty so kindly send me prosizar to repalcement
Thanks
Rajiv
[protected]
[protected]@hihmhospitality.com