[Resolved] seagate sata hard disk — replacement problem in warranty period | |
i have bought a 80 gb hard disk of this company from nehru place( name of the shop is Computer empire) in march 2006 and they told me that it has a warranty period of 4.5 years, recently it stop working properly and i contacted at the service centre of seagate ( which is in ashoka building nehru place) and they told me that it will take around 4-5 days roughly. Along with it they gave me an acknowledgment of receiving the hard disc from me and i also get a sms about the same which has a call id.After 4 days they called me up to say that there is some problem about generating some number from the hart disc and it will take some more days. Finally, after trying thier contact number a lot they picked up the phone and said that my call id has been changed but i can now collect the new hard drive which i later on found defective. My address on the new acknowledgment that i receive has also been changed by them along with the call id. Now they are saying to go through all the replacement procedure again which is very cumbersome and there is no surity that this time it wont happen, as told to me. I have been facing lots of trouble due to their indiffrent and rude attitude and deeply hurted by the kind of pranks they are playing on me. I Hope to get the due help from the consumer forum, Waiting for your reply eagerly, Vaibhav Bansal Student 4th year Indian Institute of Technology Delhi Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 179 Comments | |
Comments
hi.,
i bought sata hard disk 160GB my hard disk not working properly .i installed OS many times but its became corrupted within 2days..i put many OS like xp, windows7, vista. ...what should i do now...?
i bought sata hard disk 160GB my hard disk not working properly .i installed OS many times but its became corrupted within 2days..i put many OS like xp, windows7, vista. ...what should i do now...?
Hello Sir,
Subject : Replacement Problem and Seagate not responding.
My name is Suraj Prakash. I am a fourth year student at IIT Kharagpur. I had purchased a Seagate External Hard disk on on 09.06.2010. Some problem occurred in the device and it was not being detected. Hence I contacted at this mail id. I had been asked to contact the nearest service center as it was under warranty. I contacted and gave my External Hard Disk (which was not being deducted) to the Kolkata Service Center as it was under warranty for replacement about 1 month back. Unfortunately I have not heard since then. Sir, I have not yet recieved any information about the same since a month.
How can I locate the return status of my Hard Disk. How can I get it back ? It is very important for me to get my Hard Disk back as soon as possible since I have some very important project work and I have no means to buy another hard disk. Please help
Details of my hard disk are :
Number :
SN: 2GE773PJ
PN : 9KW2AH-502
Model : Seagate Free Agent Go. 500 GB
Call id : sgpgef[protected]dw
Please let me know at the earliest.
Suraj Prakash
Final year undergraduate Student
IIT Kharagpur
Subject : Replacement Problem and Seagate not responding.
My name is Suraj Prakash. I am a fourth year student at IIT Kharagpur. I had purchased a Seagate External Hard disk on on 09.06.2010. Some problem occurred in the device and it was not being detected. Hence I contacted at this mail id. I had been asked to contact the nearest service center as it was under warranty. I contacted and gave my External Hard Disk (which was not being deducted) to the Kolkata Service Center as it was under warranty for replacement about 1 month back. Unfortunately I have not heard since then. Sir, I have not yet recieved any information about the same since a month.
How can I locate the return status of my Hard Disk. How can I get it back ? It is very important for me to get my Hard Disk back as soon as possible since I have some very important project work and I have no means to buy another hard disk. Please help
Details of my hard disk are :
Number :
SN: 2GE773PJ
PN : 9KW2AH-502
Model : Seagate Free Agent Go. 500 GB
Call id : sgpgef[protected]dw
Please let me know at the earliest.
Suraj Prakash
Final year undergraduate Student
IIT Kharagpur
i purchased hdd of 500 GB sata . HDD has bad sectors, due to this i lost my data and got replacemenet of hdd thru accel frontline . replcaced hdd also have bad sectors, sometime my system does not detects it, OS geting corrupt again anda gain, taking lot of time to boot.
what coarse product it is .I lost my valubale data and replacement is also faulty, my hdd is still in warranty, but i have not courage to go again nehru place accel frontline for replacement of this as i do not have trust that they will give me replacemenet bad sector free hdd.
I Hope to get the due help from the consumer forum
Balraj Sharma
TCSL
what coarse product it is .I lost my valubale data and replacement is also faulty, my hdd is still in warranty, but i have not courage to go again nehru place accel frontline for replacement of this as i do not have trust that they will give me replacemenet bad sector free hdd.
I Hope to get the due help from the consumer forum
Balraj Sharma
TCSL
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seagate/ FreeAgent 320GB HDD — not working
when open the Seagate freeAgent 320GB HDD not woking the files inside it. A different sound from this HDD. check it.
I have a problem in my External Hard Disk which is of 320 GB.Hard Disk Detection problem.
Hi,
I have a problem in my SATA Hard Disk which is of 500GB. Just help me to get the service/replacement from seagate. IN Warranty period
Regards
RICHARD VAZ
TEAM TELESYSTEMS
MOB NO. [protected]
I have a problem in my SATA Hard Disk which is of 500GB. Just help me to get the service/replacement from seagate. IN Warranty period
Regards
RICHARD VAZ
TEAM TELESYSTEMS
MOB NO. [protected]
sea gate hard disk external — not reading in laptop
I have purchased one 500 gb sea gate HD a year back.but it is not being detected by my lap top.The cable and power supply are ok.I want the service center address in bangalore.Plse some body know it?Seagate Hard Drive 320GB — The Shopkeeper is not replacing My Hard Drive
This siraj Shaikh My Mobile No. [protected], [protected]@yahoo.co.in. I am upset HDD Issue My Seagate HDD 320 GB (5QG155WN) send to Seagate Service Center, they did not accept due to rejected OEM Hard Drive, i immediately telephonic call, he (Imran) told me i will replace, he promised me but he did not replace My HDD 320, a lot's of time called through telephonic, personally meet his shop, but he is not meet me to solve my problem, his shop in other people told me hi is sick, out of Mumbai, they are not taking My hard drive, he is not pickuping my call, his cell No. [protected], I send courier through professional courier, Send SMS his Mobile Phone. they return to me shop is closed, i saw shop is open people are same working in that shop.Please look up this Matter. i expect to you to resolve proble as soon as possible.
Seagate 160gb SATA Hardisk — No detection of Hard Disk
After the installation of xp when the computer is restarted it is not detecting Hard disk, the Hard Disk is already given thrice to the centre for repairing, but returned with the same problem, Droping this mail to let you that this time im droping this hard disk for a replacement. Kindly revert this mail.Seagate Hard Drive — It's not working
S/N:9VMYKG8NM/N:3250312AS
P/N:9YP131-303
It's not working iam faced lot of problem please take this problem very seriously
Thanks&Regards
Ajay.Ch
i have bought a 80 gb hard disk of this company from udaipur( name of the shop is Cost to Cost Computer) in 2007and they told me that it has a warranty period of 4.5 years, recently it stop working properly.i want to replace it.
Seagate — SEAGATE HDD DAMAGE
I WAS BOUGHT 250GB HDD . HDD S/N NO. 6RYHQQ1H. 4 MONTH AFTER DAMAGE BUT IT WAS REPAIRED BUT SIR SAME PROBLEM.CAN U HELP ME. PLZ CON>[protected]
i bought 160 gb hdd 2 years ago and it got corrupted...then i replaced it from accel they returned the defective piece...then i again replaced it and they returned another defective piece...what should i do now...?
Hi All
Try your hard disk warranty here and send your defective hard disk to accel care center, Amatra infotech Pvt Ltd, No 2&3, New Raja Building, 2nd Floor, NR Road.
Bangalore - 560002
41129213
http://support.seagate.com/customer/en-US/warranty_validation.jsp?form=1
Try your hard disk warranty here and send your defective hard disk to accel care center, Amatra infotech Pvt Ltd, No 2&3, New Raja Building, 2nd Floor, NR Road.
Bangalore - 560002
41129213
http://support.seagate.com/customer/en-US/warranty_validation.jsp?form=1
Hello,
I have a 160GB Seagate HDD bought around 2 years back. I don't have the invoice anymore but is it still possible to check the warranty? Please check my hard disk image and reply for me approval for HDD replacement.
My HDD Details below:
Serial No.: 9SY222D2
Serial Part No.: 9FZ181-302
In Warranty Expiration Date 24-MAY-2014
Please replacement approval send me.
Thanking you
Regards
Vakil Chandila
Mob. [protected]
I have a 160GB Seagate HDD bought around 2 years back. I don't have the invoice anymore but is it still possible to check the warranty? Please check my hard disk image and reply for me approval for HDD replacement.
My HDD Details below:
Serial No.: 9SY222D2
Serial Part No.: 9FZ181-302
In Warranty Expiration Date 24-MAY-2014
Please replacement approval send me.
Thanking you
Regards
Vakil Chandila
Mob. [protected]
Hii
I have Given a Hard disk for Replacement on 7Feb and they given me a time to receive my product in 10 days and now its up to 20 days but still i did'not Receive my Product coz of this m not able to do my work.
HDD Info
Serial Number: 9VMF7HET
Model Number: ST3500418AS
Warranty Return Call Id is SGTBFJ[protected]DW
Please Let me know When will I get my Hard Disk
Thanks
Regards
Manish Ratra
I have Given a Hard disk for Replacement on 7Feb and they given me a time to receive my product in 10 days and now its up to 20 days but still i did'not Receive my Product coz of this m not able to do my work.
HDD Info
Serial Number: 9VMF7HET
Model Number: ST3500418AS
Warranty Return Call Id is SGTBFJ[protected]DW
Please Let me know When will I get my Hard Disk
Thanks
Regards
Manish Ratra
I bought 250 gb hdd 2 years ago and it got corrupted...then i replaced it from accel they returned the defective piece...then i again replaced it and they returned another defective piece...what should i do now...?