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#41 Abhaya Towers, 3rd Main, 4th Cross, Chamarajpet, Bangalore, Karnataka, India - 560018
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I faced two issues within 2 weeks!!!
I was told that I would get the CD yesterday and was made to wait in my office for about 45 minutes in my office with the customer care telling me that it will reach by 7pm for sure and this when I contacted them around 6pm when it was time for me to leave office. The Customer Care provided me with a number to certain Jagjeet - [protected] who was to be contacted for any assistance in East Of Kailash area. I called him yesterday to know exactly how long I should wait and if at all the delivery would be made and to my surprise his phone was constantly engaged first and then he cuts my call and then decides to not answer it despite continuous frantic calls!!! This when just two weeks back, your sales people were so prompt and on time to call me to explain the package details and when I agreed at 6.30pm on a certain Saturday, somebody was at my door in 15 minutes flat to collect the payment!!!
In the last incident, upon the first delivery, the delivery guy just dropped in the CD at the reception of my office and left and did not call me...wat if somebody at my office of more than 50 people had just frisked the CD...how was I to even know it was delivered...who then would they hold responsible for loss of the CD???...Me...right!!! To add to this since he didn't call or inform, he did not collect the CD with me either...so i ended up not being able to order CD for two days...whose loss???...Mine obviously...These guys know that they have my money already!!!