Seventymm — Poor Service,False commitment
Sosomenath_banerjee on Jan 22, 2011
I live in Calcutta.I have taken a 1 disc unlimited membership of Seventy-mm.com.The company promised us that it will deliver movies at doorstep within a period of 2-3 working days.In case of a delay they will credit the days missed in the A/c.
However of late I have observed that the organization is unable to send movies ever within 2-3 days notice to my address in Calcutta.There are instances when I have ordered a movie and it was not delivered even one month after.However at their site it is appearing as dispatched.Repeated calls and emails have no impact on the customer care.They simply say that they are contacting the warehouse team and the movie continues to be undelivered.
I have also requested to send refund however they are unwilling to do.So I am unable to see 1 movie even on a weekly basis which is making things very difficult.
Please Help me
member Id: 582793
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#41 Abhaya Towers, 3rd Main, 4th Cross, Chamarajpet, Bangalore, Karnataka, India - 560018
Seventymm (Cool Stuff Retail Pvt. Ltd.) - Ordered 5 items, received 3, waiting for 4th item and not sure when I will receive refund of 5th item