[Resolved]  Shaadi.com — Cheating and zero service

Address:Bangalore, Karnataka

Hi,

I found Shaadi.com completely useless, They are cheating people. I had taken membership for personalised service. Wherein i was told that they (Shaadi centre) will have profiles apart from the ones on the website (Shaadi.com) which will be genuine, as people will come directly to them and register. But after taking up the service, all the profiles sent to me were from website. All my requirement details were taken incorrectly and i was given profiles which were completly a mismatch like education, age, caste. All the wrong profiles sent to me were also counted on the number of profiles i will be getting for the package taken. After i raised a concerned with the branch manager, area manager and regional manager through several emails. i was told the problem will be solved. But till date nothing has happened, I have come to the end of package duration. Its a complete scam. They even dont know how to catagorise the caste of South Indian culture. Its really difficult to even search for profiles by yourself. I have found another matrimonial website a lot useful, because i could raise compaints and it was resolved within a day and there is no miss selling.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sudeep,

Please be assured that Shaadi.com will never cheat any of it's members. We are committed to serving our customer's needs. Our goal is to provide our customers with quality service, and if we discover an issue, we will work to correct it.

Do let us know your Shaadi.com ID for us to investigate and help resolve your concerns.

Regards,
Shaadi.com Customer Relations
People Interactive

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    People-Group / People Interactive India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    345
    Pending
    0
    Resolved
    132
    People-Group / People Interactive India Phone
    +91 22 4351 7007 (HQ)
    +91 22 4200 7007 (Infocom)
    People-Group / People Interactive India Address
    2B (2) (ii) Ground Floor, Film Centre, Building 68, Tardeo Road, Tardeo, Mumbai, Maharashtra, India - 400034
    View all People-Group / People Interactive India contact information