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These fellows are absolute illiterates who know nothing about quality and Customer Service.
I had booked a ticket from Hosur to Chennai on October 13th, for a journey date off October 15th, 1:00 AM and received a confirmation message from Redbus. However at arriving at the boarding point I was informed that the booking at Shama Sardar was done for October 16th.
I had to pay an additional amount of Rs. 1350 in order to travel on October 15th, 1:00 AM, which was still my actual schedule as per Redbus booking.
Fellows at Shama Sardar are such illiterates who cant discern dates and time, especially if it is after 12:00 AM. The worst part is they wouldn't accept their fault and yet make the passengers pay for their own nasty quality of service.
I had booked a ticket from Hosur to Chennai on October 13th, for a journey date off October 15th, 1:00 AM and received a confirmation message from Redbus. However at arriving at the boarding point I was informed that the booking at Shama Sardar was done for October 16th.
I had to pay an additional amount of Rs. 1350 in order to travel on October 15th, 1:00 AM, which was still my actual schedule as per Redbus booking.
Fellows at Shama Sardar are such illiterates who cant discern dates and time, especially if it is after 12:00 AM. The worst part is they wouldn't accept their fault and yet make the passengers pay for their own nasty quality of service.
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