[Resolved] Sharman Hospitality — Country INN - Fraud Deals | |||
I got call from Sharman hospitality stating that, they will offer Country INN package offer for full year in Rs. 7,999.00 with different discount schemes. They asked me my credit number also on the phone, & surprisingly my card was deducted for the said amount without swapping the card. Anyhow, when I received there parcel, the offer was completely false, it was only for 5 locations & many things, which were told over phone, didn't matched the details given in the delivered package. ( only allowed are - Corbett, Sattal, Bhimtal, Mussori, Kosi) 1. It was told for all the Country INN locations & over phone to give example, only 4-5 locations were told, in the delivered package, these were only locations allowed, which is false & dishonest marketing technique. 2. The coupons which were told on phone - There are many conditions in the delivered package, which were not told over phone, for example: i) Vouchers not vlaid for breakfast ii) No two vouchers can be clubbed in same stay iii) The comp nights not valid at Bhimtal. iv) Noght stay are subject to availability & prior reservation with Sharman office. v) There are many other conditions like - 1 kg. cake is only at Kosi, Sattal & Bhimtal. vi) 3 vouchers for RS 1000 off but on min billing of Rs 2000 & further no 2 Vouchers can be used vii) Accomodation not valid for Bhimtall viii) 2 voucher for 2nd night free, provided the first night is paid at rack rate. => There are many other conditions, which makes almost impossible to use these coupons, benefits at discounted price, as told over phone. 3) Sharman hospitality employees are fooling us by saying that - "They are calling from County INN. So, I request to please refund my money of RS. 7,999.00 Thanks Sanjeev Gupta Cell - [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 95 6050 5333
+91 99 7128 8282
E 3/14,DLF Phase 1, Gurgaon, Haryana, India - 122002
Dear Mrs Sharman Thank you for sending me the vouchers which i received today evening.At thw time of giving me this offer i was majorly promised the following as part of the package:1) 2 complimentary night stays2) complimentary bottle of wine3) complimentary cake Upon receiving the vouchers i was surprised and shocked to see the terms and conditions mentioned in the vouchers.One of the complimentary room stays is between April-September only.Cake voucher and wine voucher can only be used when dine with 2 or more people.I do not think it is fair practise to inform the customer of the terms and conditions after the purchase.Moreover the vouchers may not be clubbedas stated in your letter. I would like to request that you relook at these as i do not agree to the same. Look forward to your favourable response. Regards Manish puri