[Resolved]  Sheikh Jamil Ahmad — refund of ticket cancellation due to pilot strike

I have made booking from Bangalore to Kolkata for 2nd May but due to the Pilot strike the flight was cancelled.

I have waited for a long time to get the refund and also called customer care many times but i have not received it till today.

Also i am very much displeased with the customer care service.

Could you look into it to get full refund of the ticket. Tickets details are mentioned below:

Booking Reference: Z98CG8 and YYKX0
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
1 Comment

Comments

I had booked a flight from London to Delhi. They didn't inform me that its cancelled. On their website it showed that my flight will leave on time.
And just before few hours I called up makemytrip to confirm my ticket they said that the flight is been cancelled. I am waiting for my refund. I had paid by internet banking. They said I will get the refund in a week. But I doubt their concise.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    3167
    Pending
    0
    Resolved
    295
    Air India Phone
    +91 11 2462 4075 [Helpdesk]
    +44 207 760 3290 [UK]
    +49 69 1200 9821 [Germany]
    Air India Address
    Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Air India contact information