[Resolved] Shop Name Prerna Enterprises Dr. D N Road Mumbai Company Nikon — camera repair
last year we bought a nikon digital camera from mumbai.
one day we were clicking the photo suddenly the camera stoped working. camera was in warrenty period so we spoke to that person .he told us to send the camera to his shop.After a week he said there is a problem with the lens and we have to pay 4500 rs for that . we agreed. the after 15 days when we asked about the camera then he said camera is not repairable. we spoke to nikon india and came to know that he is not an authorized dealer of nikon idigital camera and he cheated us. they told us to take the camera from there and give it to nikon india. then again we tried to speak to the shop keeper but he was not coming over the phone. i wrote a mail that we are going to write a complain against him .then again he gave us a option in which we have to pay 6000 rs and he will give us a new camera.we refused. we ask him to return the camera but he is not returning the camera. again saying that he is trying for the part .we gave the camera on 9 th of april(three months back).now please suggest what to do. we r in vizag now.
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Aug 14, 2020Complaint marked as Resolved
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