[Resolved] Shopclues — defective product

 
18 Reviews
Bangalore, Bangalore District, Karnataka, India
 Sandeep.Dwivedi
Order Number : 3192457
I purchased a tifin box from shopclues 15 days back which turned out to be defective.
I reported the incident on the same day of delivery, I was initially offered 50 clues bucks as settlement which i denied.
Later on I was offered shop clues equivalent to the order price of 153 which I accepted.
Shopclues has not credited the clues bucks even after 1 week. This is so pity. Shopclues customer care sucks.
After seeing the latest reviews of shopclues, Looks like they are cheating most of the customers.
Please dont shop using shopclues.

Complaint marked as Resolved 
Shopclues credited the cluebuck.Please close the complaint
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Updated by Sandeep.Dwivedi, Oct 23, 2014
Shopclues credited the cluebuck.Please close the complaint
Complaint comments  17 Comments     Updated: Share0Tweet0

Comments

HI
THIS IS VIVEK OVER HERE, THE PRODUCT WHICH I HAVE RECIEVED FROM SHOPCLUES IS NOT WORKING AND I HAVE MAILED THM AND CALLED REGARDING THIS COMPLAINT BUT THY R NOT RESPONDING PROPERLY, ITS BEEN MORE THAN A 3 WEAKS, STILL MY PROBLEM HAVE NOT RESOLVED I BELIVE THT YOU WILL RESOLVE MY PROBLEM.

ORDER ID : 3223644
Dear Sandeep,

We apologize the inconvenience caused to you. Kindly check back your ShopClues' account and registered mail for revert from our end.


Regards,
ShopClues Support
Dear Team

This is to inform you that the product shipped for me on this order 4007319,
was not a good product, NOKIA HEADSET WH-701 white and the product doest not have a mark of Nokia also - When opened the packing the nokia box
was already opened and looked like a old used one ? but still i checked and found that its
not the original product and in the website i found 6months warranty for this ?
so kindly check and tell me what should i do now ? will my money be reimbursed ?
or sholud i ship this product again to the company ?
its a waste piece which i have got not working well. please do the needful


Regards
Joshua Anand. E
[protected]
Claims Corporate Office
Chetpet, Chennai.
Shopclues is a terrible Company. Their customer support is pathetic.
First I received the shipment of my product( XBox DVD) seven days after their committed time of delivery. I was surprised to see the condition of the dvd which they claimed to be new and I raised a return request the same day. Their ten day hassle free return policy is just a trick to fool customers.
Even the senior management of the company doesn't take the initiative to address escalated cases. They try to forcefully close the issue by giving unacceptable reasons and their response time is worst of all.
The DVD I ordered ( Order number[protected] was in a damaged state. Microsoft Company seal was damaged which was covered manually, the box was broken from inside and the dvd had multiple scratches.
I suggest other consumers not to place orders on shopclues. Most of the time they try to get away by selling refurbished/damaged stuff by offering deals on products which they claim to be new.
Take care
Array
I purchased a football as per order no. 22914675 on[protected]. It was delivered to me on[protected]. which has air leakage. I tried many times but I could not use the ball so far. The ball has manufacturing defect. I therefore request you to replace it soon..
Contact No.[protected], yours faithfully
I purchased a football as per order no. 22914675 on[protected]. It was delivered to me on[protected]. which has air leakage. I tried many times but I could not use the ball so far. The ball has manufacturing defect. I therefore request you to replace it soon..
Contact No.[protected], yours faithfully
I purchased a football as per order no. 22914675 from SHOPCLUES on[protected]. It was delivered to me on[protected]. which has air leakage. I tried many times but I could not use the ball so far. The ball has manufacturing defect. I therefore request you to replace it soon..
Contact No.[protected], yours faithfully
dear sir /mam
This is vadivel. i ordered a 100 kg home gym on schopclues[protected] on 19.12.2014 at 6.00 pm recived the product . i found that the rubber plates fully defective. so i gave a return request on 22.12.14 the request no is 1661203 please take action soon to refund my amount.
dear sir/mam
This is vadivel . i bought a 100 kg home gym on schopclues[protected] on 11.12.2014 i recived the product on 19.12.2014 i found that the rubber plates are fully defective . so i send a return request[protected]. please take it back and refund my amount.
Thank you

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Array

order product not receive one month across

my order is fittness equipment did not received and my mobile no is [protected]. near about rs 25000 order plese help me .

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    Shopclues - defective product