[Resolved] ShopClues — defective product | |||
Order Number : 3192457 I purchased a tifin box from shopclues 15 days back which turned out to be defective. I reported the incident on the same day of delivery, I was initially offered 50 clues bucks as settlement which i denied. Later on I was offered shop clues equivalent to the order price of 153 which I accepted. Shopclues has not credited the clues bucks even after 1 week. This is so pity. Shopclues customer care sucks. After seeing the latest reviews of shopclues, Looks like they are cheating most of the customers. Please dont shop using shopclues. Was this information helpful? | |||
Complaint marked as Resolved
Shopclues credited the cluebuck.Please close the complaint
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17 Comments | |||
Comments
Dear Team
This is to inform you that the product shipped for me on this order 4007319,
was not a good product, NOKIA HEADSET WH-701 white and the product doest not have a mark of Nokia also - When opened the packing the nokia box
was already opened and looked like a old used one ? but still i checked and found that its
not the original product and in the website i found 6months warranty for this ?
so kindly check and tell me what should i do now ? will my money be reimbursed ?
or sholud i ship this product again to the company ?
its a waste piece which i have got not working well. please do the needful
Regards
Joshua Anand. E
[protected]
Claims Corporate Office
Chetpet, Chennai.
This is to inform you that the product shipped for me on this order 4007319,
was not a good product, NOKIA HEADSET WH-701 white and the product doest not have a mark of Nokia also - When opened the packing the nokia box
was already opened and looked like a old used one ? but still i checked and found that its
not the original product and in the website i found 6months warranty for this ?
so kindly check and tell me what should i do now ? will my money be reimbursed ?
or sholud i ship this product again to the company ?
its a waste piece which i have got not working well. please do the needful
Regards
Joshua Anand. E
[protected]
Claims Corporate Office
Chetpet, Chennai.
Shopclues is a terrible Company. Their customer support is pathetic.
First I received the shipment of my product( XBox DVD) seven days after their committed time of delivery. I was surprised to see the condition of the dvd which they claimed to be new and I raised a return request the same day. Their ten day hassle free return policy is just a trick to fool customers.
Even the senior management of the company doesn't take the initiative to address escalated cases. They try to forcefully close the issue by giving unacceptable reasons and their response time is worst of all.
The DVD I ordered ( Order number[protected] was in a damaged state. Microsoft Company seal was damaged which was covered manually, the box was broken from inside and the dvd had multiple scratches.
I suggest other consumers not to place orders on shopclues. Most of the time they try to get away by selling refurbished/damaged stuff by offering deals on products which they claim to be new.
Take care
First I received the shipment of my product( XBox DVD) seven days after their committed time of delivery. I was surprised to see the condition of the dvd which they claimed to be new and I raised a return request the same day. Their ten day hassle free return policy is just a trick to fool customers.
Even the senior management of the company doesn't take the initiative to address escalated cases. They try to forcefully close the issue by giving unacceptable reasons and their response time is worst of all.
The DVD I ordered ( Order number[protected] was in a damaged state. Microsoft Company seal was damaged which was covered manually, the box was broken from inside and the dvd had multiple scratches.
I suggest other consumers not to place orders on shopclues. Most of the time they try to get away by selling refurbished/damaged stuff by offering deals on products which they claim to be new.
Take care
Array
I purchased a football as per order no. 22914675 on[protected]. It was delivered to me on[protected]. which has air leakage. I tried many times but I could not use the ball so far. The ball has manufacturing defect. I therefore request you to replace it soon..
Contact No.[protected], yours faithfully
Contact No.[protected], yours faithfully
I purchased a football as per order no. 22914675 on[protected]. It was delivered to me on[protected]. which has air leakage. I tried many times but I could not use the ball so far. The ball has manufacturing defect. I therefore request you to replace it soon..
Contact No.[protected], yours faithfully
Contact No.[protected], yours faithfully
I purchased a football as per order no. 22914675 from SHOPCLUES on[protected]. It was delivered to me on[protected]. which has air leakage. I tried many times but I could not use the ball so far. The ball has manufacturing defect. I therefore request you to replace it soon..
Contact No.[protected], yours faithfully
Contact No.[protected], yours faithfully
dear sir /mam
This is vadivel. i ordered a 100 kg home gym on schopclues[protected] on 19.12.2014 at 6.00 pm recived the product . i found that the rubber plates fully defective. so i gave a return request on 22.12.14 the request no is 1661203 please take action soon to refund my amount.
This is vadivel. i ordered a 100 kg home gym on schopclues[protected] on 19.12.2014 at 6.00 pm recived the product . i found that the rubber plates fully defective. so i gave a return request on 22.12.14 the request no is 1661203 please take action soon to refund my amount.
dear sir/mam
This is vadivel . i bought a 100 kg home gym on schopclues[protected] on 11.12.2014 i recived the product on 19.12.2014 i found that the rubber plates are fully defective . so i send a return request[protected]. please take it back and refund my amount.
Thank you
This is vadivel . i bought a 100 kg home gym on schopclues[protected] on 11.12.2014 i recived the product on 19.12.2014 i found that the rubber plates are fully defective . so i send a return request[protected]. please take it back and refund my amount.
Thank you
Refund of Payment
Damaged product recieved. Kindly refund / Replace the same. Complaint lodged already but no refund yet.faulty samsung headphone hm11oo
my Order number: 34395006 Order Date: 24 Jan 2015 this product shipped is faulty and switch off automatically and charging cable also faulty and i want it replaced or money refund.didnot received my order
my order no is 25231055 i have ordered magic mop cleaner on 30th oct 2014 .. have not received that order yetVery poor and pathetic service -- 17388675
Was ordered 2 Items and received one.. after 20 day's followup not recevied item and finally asked for refund that is also not done.. Fake webside .. don't believe .damaged piece
my order no is 25643129 dt 02/11/2014 i recevied the product but it is dameged. please return this. there is no option of cancel the order in order history. repay my amountduplicate Nokia BH 214 bluetooth headset
Arrayorder product not receive one month across
my order is fittness equipment did not received and my mobile no is [protected]. near about rs 25000 order plese help me .26%
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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THIS IS VIVEK OVER HERE, THE PRODUCT WHICH I HAVE RECIEVED FROM SHOPCLUES IS NOT WORKING AND I HAVE MAILED THM AND CALLED REGARDING THIS COMPLAINT BUT THY R NOT RESPONDING PROPERLY, ITS BEEN MORE THAN A 3 WEAKS, STILL MY PROBLEM HAVE NOT RESOLVED I BELIVE THT YOU WILL RESOLVE MY PROBLEM.
ORDER ID : 3223644