[Resolved]  ShopClues — online order not received

Address:Haveri, Karnataka

ORDER NUMBER :[protected]belmonte watch)
SHIPMENT tRACKING ID :- [protected]
ORDER DATE:- 9th november, 2012

Hello I am Tarun Gour from Harihar , karnatka.
I have ordered a watch on 9th Nov, 2012 from shopclues.com by ne banking payment transfer which has to be delivered within 3-4 business days. I have tried so many times to track my order via blue-dart, but they are saying that it is not a valid tracking ID. since 9 th of nov I have not received my order, also I have tried to contact shopclues.com but they are saying that they are also helpless regarding shipment tracking.
They are saying same thing again & again that we will try to get back to you within 48 hours but in reality they are doing nothing, even not a helpful & positive response from their side.
They are just simply doing fraud to me. I wanted people to know about this fraud company so that it will not able to do such things to any other customer.
so please help me out.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Tarun,

Your product is already in transit. As per our telephonic conversation, we are getting it checked with our courier partner regarding the untraceable tracking no. You will be soon informed on the same.

Regards,
ShopClues Support
I Agree with you too

I have placed an order for Khaitan air cooler order no 2897450 dated 30 Mar 2013. After chasing them for last 15 days and I have sent almost 10 emails and made 20 calls to your customer care stating that I am unable to track my order with the given tracking no.They never bothered to listen to me. All of sudden they changed the status to delivered and inspite of informing that I have not received my order in my last complaint they have now changed the status to complete. They gave fake tracking no of DTDC. When I called the courier they denied having any such tracking no.This is very ridiculous that they never bothered to check and confirm the delivery with the customer and always given a negative response. I am very irritated that now I will file complaint against them in the consumer court and FIR in police station. They are simply cheaters and looted my money. SHOPCLUES are CHEATERS.
NEVER BUY ANYTHING FROM SHOPCLUES a big NO.

Ram Naresh
[protected]
I have placed an order for AB exercise equipment through you on 07.6.2015 and you fellows have debited my account on 08.6.2015 but still I have not received my order. I had written several complaints to you through e-mail and phone but all went in vein. My order No. 55451191 . My tracking No. [protected] as informed you with Blue Dart Couriers. When they contacted, they informed that the number is not correct and they are not in a position to track my order. I don't know what you fellows are playing with my money. Track my order and dispatch it within a week or I wwill be forced to issue a legal notice to you and I will write about this issue in the media.
my order no.78231599 / track no.[protected] ..

still now i am not recd. the above product...

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