ShopClues — Refund-Not initiated

 
3 Reviews
Rajasthan, India
 Manish2085
Hi,

This is regarding my order no. 4063981 placed on 5th June 2013. Due to defect in the product, i have sent it back to the company to replace the product with fresh one. I have paid the amount using my credit card. I have even got the acknowledgement email from shopclues.com that they have received the defected product. Now, after writing more than 15 mails, i am not getting any reply from them. They have neither refunded the money nor replaced the product. Please help.

Regards,
Manish
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Hi Manish,

same case with me, waiting for the refund from more than a month.

My complaint.
https://www.consumercomplaints.in/complaints/shopcluescom-defective-product-deli...

Thanks
Ravi Pandey
Dear Manish,


We are regretful for the inconvenience caused to you. We are processing the complete refund of your order. The credit will reflect in your bank account within 2 weeks.


Regards,
ShopClues Support

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    ShopClues - Refund-Not initiated