[Resolved]  Shoppers Stop Ltd. — cheating on the name of warranty

shopper stop — cheating in product

I purchased cosmetics of Rs1400/- for which they gave a product (eye liner) with no liquid. Sales girls were talking tricky which was ridiculous to trap customers. Need to take action so that other customers are not fooled.


Thanks,
Shanu

shopper stop — Regd. - Complaint for Rajiv Tiwari (Emp Id - S20139)

Regd. - Complaint for Rajiv Tiwari (Emp Id - S20139)


I am regular customer of stopper stop and done stopping every month min Rs.[protected].On 16October i visit under given Stopper Stop store for stopping.

Stoppers Stop Ltd,
Erosmall, Plot No.10,
Shivaji Palace, District Center,
Rajouri Garden,
Rajouri, New Delhi - 110 027.


I have witnessed and happened with me unusual behavior from Rajiv Tiwari (Emp id - S20139) 1st floor, he speaks to me in very rude manner and even person standing besides him convey him that be polite and speak in good way. Matter is only that I ask him why I need to sign at back and he speaks to me in very rude way that I can not help "jo karna hai kar lo etc...” I understand that need to sign at back of debit card but to convey this is this is a way? And what right he has to speak to the customer like this. Moreover he kept us waiting at cash counter for more then 45 min to reach to the place where we standing at. This even not happen to me one another customer standing besides me the people at cash counter behaves like this inline instructions from Mr. Rajiv Tiwari (Emp Id - S20139), and person at cash counter even said that I will loose my job if I speak again to Mr. Rajiv Tiwari (Emp Id - S20139). Then that customer convey to them - is this is a "Pan ki Dukan"- How's to speaking to me or customer standing across to me (referring us), unfortunately he not logged any complaint for this.

Then i ask him where i need to logged complaint regarding his behavior and Mr. Rajiv replied www.stopperstop.com, still I reconcile my self and ask him can I speak to your senior, he again replied there is no senior apart from me. Then again i said i need to talk to someone who understand the industry and speak in right sense then he said Manager Corporate communication and I ask him to call him. I appreciate this person as he just took 7 min to reach to us listen us very politely and ask us to logged a complaint so that some action can be initiated. He even discloses to us that about this 1st floor, even in past we have received complaints but very few customers like us come forward and tell us formally. I have given him a written complaint Regd. Mr. Rajiv Tiwari and he assured me that some action going to be initiated with in 48 hrs, but he also said he belongs to different department so can not make any commitment. That a reason i am also passing on this written complaint from email so that my efforts should not be wasted and he (Mr Rajiv Tiwari (Emp Id - S20139)) given some right message. Now as said above, i appreciate to take some action against "Rajiv Tiwari (Emp Id - S20139)" so that Stopper stop value (customer friendly) remain interact in market’s think you should see this, such bad mouthing can hurt your business and try to address my concern.
This email was circulated in our internal group which has about 7000 members, out of which 4000 live in NCR. Almost everyone in this group is your potential or current customer. They are in the right age group, have the spending power and care about quality of healthcare and service, because we represent a service based industry. Such emails within the IT community spread from company to company and have unimaginable reach. I know you can chose to ignore this, but so can your potential customers/guests. There are choices available to people now. My sincere request is to kindly take this up within Stopper Stop and try to address my concern. Appreciate to see some concrete things happen to this so that everyone can have wonderful experience with in Stopper Stop.

Rakesh

Rakesh Sharma
Mobile: +91 [protected]

am regular customer of stopper stop and done stopping every month min Rs.[protected].On 16October i visit under given Stopper Stop store
for stopping.

Stoppers Stop Ltd,
Erosmall, Plot No.10,
Shivaji Palace, District Center,
Rajouri Garden,
Rajouri, New Delhi - 110 027.


I have witnessed and happened with me unusual behavior from Rajiv Tiwari (Emp id - S20139) 1st floor, he speaks to me in very rude manner and even person standing besides him convey him that be polite and speak in good way. Matter is only that I ask him why I need to sign at back and he speaks to me in very rude way that I can not help "jo karna hai kar lo etc...” I understand that need to sign at back of debit card but to convey this is this is a way? And what right he has to speak to the customer like this. Moreover he kept us waiting at cash counter for more then 45 min to reach to the place where we standing at. This even not happen to me one another customer standing besides me the people at cash counter behaves like this inline instructions from Mr. Rajiv Tiwari (Emp Id - S20139), and person at cash counter even said that I will loose my job if I speak again to Mr. Rajiv Tiwari (Emp Id - S20139). Then that customer convey to them - is this is a "Pan ki Dukan"- How’s to speaking to me or customer standing across to me (referring us), unfortunately he not logged any complaint for this.

Then i ask him where i need to logged complaint regarding his behavior and Mr. Rajiv replied www.stopperstop.com, still I reconcile my self and ask him can I speak to your senior, he again replied there is no senior apart from me. Then again i said i need to talk to someone who understand the industry and speak in right sense then he said Manager Corporate communication and I ask him to call him. I appreciate this person as he just took 7 min to reach to us listen us very politely and ask us to logged a complaint so that some action can be initiated. He even discloses to us that about this 1st floor, even in past we have received complaints but very few customers like us come forward and tell us formally. I have given him a written complaint Regd. Mr. Rajiv Tiwari and he assured me that some action going to be initiated with in 48 hrs, but he also said he belongs to different department so can not make any commitment. That a reason i am also passing on this written complaint from email so that my efforts should not be wasted and he (Mr Rajiv Tiwari (Emp Id - S20139)) given some right message. Now as said above, i appreciate to take some action against "Rajiv Tiwari (Emp Id - S20139)" so that Stopper stop value (customer friendly) remain interact in market’s think you should see this, such bad mouthing can hurt your business and try to address my concern.

This email was circulated in our internal group which has about 7000 members, out of which 4000 live in NCR. Almost everyone in this group is your potential or current customer. They are in the right age group, have the spending power and care about quality of healthcare and service, because we represent a service based industry. Such emails within the IT community spread from company to company and have unimaginable reach. I know you can chose to ignore this, but so can your potential customers/guests. There are choices available to people now. My sincere request is to kindly take this up within Stopper Stop and try to address my concern. Appreciate to see some concrete things happen to this so that everyone can have wonderful experience with in Stopper Stop.

Rakesh

Rakesh Sharma

SHOPPERS STOP LTD. — Rs. 899 worth of Pant stitches (both sides) came out in first wear

I have purchased the clothes worth of Rs. 4,294.00 at Shoppers Stop Ltd. KRM Center, Survey # 2, Egmore Div. Harington Road, Chetpet, Chennai – 600031 on 06th March 2011 (Sunday) for my cousin marriage. The horrible thing is I wore the pant first time (which I have purchased) and standing on the stage it’s alone worth of Rs.899. What a shame for me when I was on the stage the pant stitches came out step by step which I didn’t realize, one of my relative pointed out and teased me then I realized my pant was 50% stitches gone, my inners and legs were visible to every one. What is this? What kind of product they are selling? If we go and buy in the road side shop at least the cloth will come for a month. But Shoppers Shop such a branded name selling the pants which are worthless I didn’t even given for first wash then how the hell this pant stitches gone like anything. In my life I never come across such a bad incident and insult. I tremendously need a justice… Shoppers Stop has to answer for their fault or else they should close the stop I am scared for other dress materials altogether I have lost Rs. 4,294.00 and my image in front of my all colleagues, friends and relatives… Please help me to get a justice…

Thanks & Regards

Santhosh Natarajan

[protected]

Sir/Mam
I'm Trinath adhikary, PFNo:MH/KDV/13484/24850 I've resigned from SSL(kol-1) on
Feb-2013 and applied for PF claim on[protected] but still I'm waiting
for my PF amount.
plz help me.


Regards
Trinath Adhikary
trinath.[protected]@gmail.com