[Resolved]  Shopping. Rediff.com — Non delivery/ no response

Non delivery/ no response
I Had purchased a Original Sapt Mukhi Rudraksh, Seven Faced Rudraksha bead + Free Lakshmi Ganeshji Silver Plated Coin from rediff shopping on 06 Dec 2008 and the amount debited from my credit card on 06 dec 2008,

But till todate i havenot received the item even after approaching rediff customer care they have not given any response, the courier detail given by rediff shpopping turned out to be invaild, indicating that i have been cheated by rediff shopping. Kindly help me to proceed legally against this web site, to retreive my money.

Dear Sir,

HOPELESS MATERIAL / DUPLICATE MATERIAL.

ORDER NOI. 5018787...

Dear Sir,

In spite of repeated reminders over the mail / phone i am not getting favourable response... I am surprising to note that how many times i have to wrote a letter to your office and subsequenlty i called the no. i.e.[protected] but tune comes welcome to rediff... after 10 minutes i am getting reply, in between i lost my std charges also... moreover your people had sent poor material... the details are as follows which you have sent email:
====================================================
Dear Uma,

Greetings from Rediff.com

We wish to inform you that we have forwarded your courier details to the vendor.

Please be assured that your replacement product of your order number: 5018787 will be delivered within the next 4-5 working days on receipt of the defective / wrong product by the vendor.

Further, we request you to kindly contact our enabling partner AMS Exporters at [protected]@rediffmail.com, since they would be in a better position to assist you further.

Alternately you may contact Mr.Sandeep Vig at [protected] /[protected]/ [protected] / [protected] for further assistance.

Assure you of prompt and courteous response on all your visits to Rediff.com

Warm Regards,
Wasim Shaikh
Customer Service.
Rediff .com.
============================================

There is no proper feed back as you have received money... enough you got money and hence you had sent poor / duplicate material...I called 3 times through my mobile to your land line no. but no proper feed back... I made a mistake to purchase REDIFF... I confirm that i will not RECOMMED ANY ONE TO PURCHASE IN REDIFF... What is the role of Quality Manager / Super visor... Are tney getting commission to deliver poor material instead good / quality material... NO FEED BACK.. I[censored]neducated fellow how he is informing ????? PLEASE EXPEDITE.???? Where is my article... since one month I am waiting the material... NO FEED BACK... POOR RESPONSE... POOR ARMEX COURIER... POOR MANAGEMENT... WORSE PHONE BANKERS... I HOPE AND TRUST THIS IS THE GAME TO CHEAT THE CUSTOMERS... IF I AM NOT GETTING ANY FAVOURABLE RESP0NSE... I WILL GO TO CONSUMER COURT FOR FURTHER PROCESSING...

TREAT THIS AS MOST/ MOST AND IMMEDAITE ACTION... IF NOT I WILL GO TO LEGALLY / CONSUMER COURT FOR FURTHER PROCESSING AS YOU ARE DESPATCHING DUPLICATE MATERIAL...

NO THANKS

UMA SHANKAR CHAGANTI
[protected]

P.S. This is my first and last REMINDER

PLEASE RESPOND????????????????????????/

Dear Uma,

Greetings from Rediff.com

We wish to inform you that we have forwarded your courier details to the vendor.

Please be assured that your replacement product of your order number: 5018787 will be delivered within the next 4-5 working days on receipt of the defective / wrong product by the vendor.

Further, we request you to kindly contact our enabling partner AMS Exporters at [protected]@rediffmail.com, since they would be in a better position to assist you further.

Alternately you may contact Mr.Sandeep Vig at [protected] /[protected]/ [protected] / [protected] for further assistance.

Assure you of prompt and courteous response on all your visits to Rediff.com

Warm Regards,
Wasim Shaikh
Customer Service.
Rediff .com.

I HAD ORDERED AN MP3/MP4 PLAYER.I RECIEVED THAT BUT THAT WAS A DAMAGED ONE.SO I HAD SEND IT BACK.THE INCHARGE OF MY PRODUCT WAS SHIV GAURAV.I HAVEN'T RECIEVED A REPLACEMENT YET.

MY ORDER NUMBER IS :4887238

I recieved (home thetre) product cod:-5067937 from your end, but to my surprice the recieved product was suppose to 1800 walts but it is not even 18 walt's and it was suppose to be with remort which was not available.
so please replace me my product or pay my money back.

please revert me back for the same.
waiting for a relevent reply.

Thanking You,
santosh waghpanje.

Shopping.rediff.com — Fraud - delivery not done if paid earlier

This is to bring into light the fraud that happens in Rediff Shopping if the customer pays the money before the article is delivered to him/her.
I had given an order of a titan watch that I wanted to gift it to my would-be wife on her birthday on 27th Nov.

I have ordered a “TITAN Ladies Watch - Karishma-2211YM01” on dated 14th Nov 2008. For this, I paid the money online from my ICICI A/C to Rediif shopping.

The details are as follows:
Order No: 5010322
Item: TITAN Ladies Watch - Karishma-2211YM01
ICICI bill no.: BIL/[protected]/Rediff_shopping/5010322 Date: 14/11/2008 Amount: Rs. 1, 830.00
Link for the item on Rediff shopping:

http://shopping.rediff.com/shop/productdisplay.jsp?prrfnbr=10287064&menbr=38477&frompg=TITAN%20Ladies%20Watch%20-%20Karishma-2211YM01_search

Then after my request they (Gautam shah- customer representative, please see attached mail) at Rediff shopping, approved this item and told me they have couriered it to me.

This item was dispatched via BLAZE FLASH Couriers with the airway bill no[protected], but it did not reach me. When I contact courier service, they say they have sent back the consignment to the office where it came from. I asked them which office, they did not say anything.
Order track: http://blazeflash.net/trackdetails.aspx?awbno=[protected]

As you can see that the consignment is moving to places but did not reach me. You can also see that there is no mention of my name & address.
I think this is a fraud case and I want this not to happen to anyone else & feel that I am not going to get my money back.
Also there is no mention of the Rediff shopping customer support phone numbers on the website. I had to find it on my own from a internet blog.

The numbers is:[protected]. More to this, when I asked Rediff Shopping customer service personnel, they told me to cancel the order & now after doing that they say that they have already delivered it and cannot refund any money.

I think this should be brought into light before each and every Indian. They are not just fooling people but also playing with human emotions. I am writing this mail to you from my official ID because today it is not a question of authenticity but of how low people can go in their self esteem due to pressure of recession that they can even deceive anyone for just 1830 rupees. We easily blame politicians for everything. But do we still feel that we need to fight against our low self esteem or against terrorism, first?

~ a disheartened customer of rediff shopping
Pradeep

I ordered one flower basket from rediff via express delivery that need to be delivered by today morning,[protected] the money got deducted from my account but still it shows the delivery status as pending and account is subjected to bank clearance and i got mail from my bank that account has been debited for the respetive amount. I am not in india this is the second time they are doing that to me. I jst so irritated with its service that cant say next time even I have the only option as redifff I will calmly opt not to use the service.

my order NUmber is :5105304
Pls help to remove all such dramatic way of money making by such useless sites, they really sucks

Dear Sir,

I purchased a MP4 system with 2GB memory, thru credit card, in 1374/-, on 21st Dec, In which they deleivered the product on 23rd Dec, & I recd. the same on 29th Dec.
But unfortunatelly, the product is not working, there is no function to operate the product.
I m really upset with this product, & from 29th Dec i m calling to rediff shoping many times but nobody is pickingup the phone. I mailed also but no responce from their end.
You are kindly request to help me in this metter & sort out the same immediately.

Awaiting for your reply.

Thanks
Kamal ( [protected])

Dear Sir,

My name is Kamal chandra Pant, from Noida ( U.P.).
I purchased a MP4 system, thru internet, from Rediff Shopping ( Mumbai) with 2GB memory, thru credit card, in 1374/-, on 21st Dec, In which they deleivered the product on 23rd Dec, & I recd. the same on 29th Dec.
But unfortunatelly, the product is not working, there is no function to operate the product.
I m really upset with this product, & from 29th Dec i m calling to rediff shoping many times but nobody is pickingup the phone. I mailed also but no responce from their end.
You are kindly request to help me in this metter & sort out the same immediately.


Thanks
Kamal ( [protected])

Rediff Online Shopping Customer Care Phone No.[protected]

false consignment no. quoted & status mentioned handed over to Courior

I purchase a set 22k gold plated devdas kadas & 1 gm gold jewellery - 4 ethnic bangles/kads, order no-5103710 but still i have not recived so please confirm the same or delivered priority basis.


My Name - Rakesh Yadav
Email - [protected]@rediffmail.com
[protected]@yahoo.com
Order No. - 5103710
Order Status - Approved

rediff shoping/ big screen 1 gb mp4 mp3 fm branded player — order for another product deliver another & defective

I have order through rediff shopping big screen 1 gb mini sd expansion slot Mp4 Mp3 fm branded player.
they have delivered me on 20th, but shocked to see that what they have shown on site that was not that product, they have delivered me wrong one after so many emails & contact at their nos not any reply comes from them.

Rediff.com India Limited — faurd

Dear Sir
I have purchase a pair of watches from Rediff.com India Limited through online shopping, but the watches show in the website is not which send to me today. The Transaction No.is 15705325
Product Title : RED712 (Trend Chrono Watches)
Please suggest what should i do in these regards.

Hi i have purchased a toy find the following details.

Details of Order# 5113068
Item Description Qty. Price

Electronic Piano For Kids With 8 Differnt Sounds Buy 1 Get 1 Free 1 90.00


Shipping & Handling: Rs.70.00

Total: Rs.160.00

I have received only one product, can i know the details of another product?
As per the order i have taken but i did not get the other?
Please help me out ?

Regards,
Priyankabiju

Never buy any product from this site because i baught a sony camera on 7th Oct 2008 under warranty. their vendor Mahavir Computer provide me fake bill of any other firm without TIN and without product manufacturing number. As i asked for the same to rediff & vendor Mahavir Computers their is just excuse for not willing to send valid invoice. Hopefully they people sale gray market product or they evasion sale tax. Their deal is totally fake deal. Apart from these their customer service is very very poor. It's my request never deal with rediff.

i have purchased kids lap top thro rediff shopping.
order no:5101329 dated:[protected].my delivery address is
bahirathan sivasubramanian
73, karaimedu,
bahour(via)
CUDDALORE,
Tamilnadu
INDIA
607402
phone:[protected].

it is not yet delivered. do the needful in this aspect to get the item.
thank u.
bahirathan.s

Rediffshopping — NON - DELIVERY BUT PAID THE ENTIRE AMOUNT

DEAR SIR,
I HAVE ORDERED Creative Speaker GigaWorks T40 Series II TO REDIFF SHOPPING ON 7TH Jan 2009 & full payment (Rs 12140/)has been made .Rediff Order No : 5118068.My order has been approved . Order details are as below:
Item Description : Creative Speaker GigaWorks T40 Series II
Qty. :1
Price :11990.00
Shipping & Handling: Rs.150.00
Total: Rs.12140.00
Delivery Address:
KUSHAGRA VERMA,
ROOM NO.206,
VYAS BHAWAN, BITS PILANI,
PILANI, Rajasthan : 333031
INDIA .

-Billing Address:
Rajen Verma,
1B, SHUBHAM APARTMENT,
LAKE AVENUE, KANKE ROAD,
RANCHI, Jharkhand : 834001
INDIA .
[protected]

NOW, VENDOR IS UNABLE TO DISPATCH MY consignment .
TILL DATE I HAVE NOT RECEIVED MY MONEY BACK. & INSPITE OF SEVERAL MAILS REDIFF SHOPPOING IS SILENT .


THANKING YOU

Rajen Verma,
1B, SHUBHAM APARTMENT,
LAKE AVENUE, KANKE ROAD,
RANCHI, Jharkhand : 834001
INDIA .
[protected]
PLEASE DO THE NEDFUL.

Shopping.rediff.com — No Customer service, Fraud

My order no. 5070166, purchased on 13th Dec is yet not delivered. I have written 5 mails to customer service (ref no:[protected]in last one month, but there has been no resolution. Rediff CC didn't even care to reply to my mails. Rediff, along with its vendors is cheating people.

1GB MP3 Video Player — Double payment made for single order

We have booked one 1 GB MP3 Video Player via order reference no. 5151024, but somehow double payment is done through HDFC Net banking. Kindly reverse Rs. 1174/- back into my account.
Regards,
Ashlesh Garud