[Resolved]  Skoda - Octavia — O.P. failed to provide proper service and guilty of over charging

Address:

78 Jai Apartment 102 I P Extn. Patpar ganj, East Delhi, Delhi

To Date[protected]
The consumer court

Sub: O.P. failed to provide proper service and guilty of over charging
Sir,
This is to inform you that we had given our car no DL3FAH 0222 to JAI AUTO, having its workshop as A-38 & A-39, mohan co-operative industrial estate, Mathura road, New delhi -110044 through its invoice no DEL[protected] on 5th June, 2013 having problem of extreme black smoke problem. The party delivered the car on 8th June, 2013 with a bill of Rs 58,247/- (Rupees fifty eight thousand two hundred forty seven only) and the bill was duly acknowledge by us and the payment was made on the same date. Moreover, the bill was raised by them in the name of earlier owner instead of present even after presenting them the RC copy. This is total failure of system and malpractice on regular basis.
However, on 18th June, 2013 the car started making huge noise from inside the bonnet, which it was not making on earlier. The party again gave a estimate cost for the repair of Rs 105,000/- (Rupees one lac five thousand only) which was later on conducted by another workshop for just Rs 26678/- (Rupees twenty six thousand six hundred seventy eight only) and all faults were removed.
We would like to bring to your notice that JAI AUTO failed to provide proper service and guilty of overcharging. We have to bear the harassment given by them due to late delivery of car and regular problem in it. Further, the party is not ready to except its fault. The party is liable to refund the entire amount of Rs 58,247/- (Rupees fifty eight thousand two hundred forty seven only) and amount towards mental agony and torture which amounts to Rs 200,000/- (Rupees two Lacs only). Further I would like to say that we don’t have any other equally efficacious remedy except to approach this Hon’ble Forum for redress for his grievances. When we spoke to some other person they also found similar problem of overcharging.

For A.G. Infrastructure private limited