[Resolved]  Skullcandy — Defect in SkullCandy Headphones My Crime - Lost the bill o[censored]nder warranty product

Address:Delhi

Hello,

I have a skull candy Headphone which I received as a gift in November 2012 i.e. it is under warranty.From a few days, it is not working.

I tried to contact Customer Care but they said that it will be changed on 50 % discount on 2nd purchase But Why? So what If I don’t have its bill (as it was a gift) but still it falls under warranty. I have its packing with me, scan it if you want. In this hectic life routine, who saves the bill for later!

I and my cousins all are having SkullCandy Headphones which means we’re the loyal customers and long time associated with SkullCandy but now when it’s not working SkullCandy is not Cooperating with us.

I'm greatly dissatisfied by your reply.

The details are as follows:

Commodity Name: IN EAR HEADPHONE
Model: S2DUDZ-040
Color: Pink

Regards
Richa Jain

+91- [protected]
Delhi
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Skullcandy — delayed delivery

hi , my order number is 7633092 which i want to cancel and get the refund. i paid through net banking.kindly respond immediately.

svati.
how did u file for warranty.. please explain the procedure..

Skullcandy — duplicate and defective

this item is totaly low quality and may be not original and defective and company give me one year warranty... and not given in packet and plz solve this problem..[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Skullcandy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    202
    Pending
    0
    Resolved
    21
    Skullcandy Phone
    +1 888 697 5855
    Skullcandy Address
    1441 W. Ute Blvd #250, 2nd Floor, Park City (Utah), United States - UT84098
    View all Skullcandy contact information