[Resolved] Sleepwell 'durafirm Back Support Mattress' — poor after sale service.
I purchased a sleepwell durafirm matress (on 18 dec ,2009)
but the stiching and sewing at the corners and the sides of one of the mattres was improper(was torn)and came to our knowledge when the plastic covers were removed(on 18th.dec itself) .
when this information was conveyed to the shopkeeper he calmly listend ,but cunningly asked for resending of the damaged mattresses to his shop and carrying of the new ones from his shop,and paying the rent for the transport of the matress.
i had initially paid for the transport of the damaged ones.
when i contested this he started talking harshly and i was really disappointed.
detalils of the shopkeeper:
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Aug 14, 2020Complaint marked as Resolved