smart(reliance)

[Resolved] smart(reliance) — BALANCE REDUCTION WITHOUT ANY SERVICE ACTIVATED /REASON AND THEY HIMSELF ACTIVATE SO MANY SERVICES TIME TO TIME

9

9098341474

from Hyderabad, Telangana

Nov 17, 2010

Address: Indore, Madhya Pradesh

HI SIR, MY SELF DHERMENDRA KUMAR SINGH ([protected]), I AM TOTAL MENTALLY DISTURB FROM THE BAD-ATTITUDE OF THE COMPANY SERVICE. BECAUSE THEY DEDUCT MY BALANCE EVERY MONTH FOR DIFFERENT - DIFFERENT & UNEXPECTED REASONS......
SIR,I HAD COMPLAINED ON 2 NOV 2010 FOR THE DEDUCTION OF RS.30 & I WILL GET ONLY RS.10 ITS OK BUT NOT TOO GOOD ,AND AGAIN THEY DEDUCE RS.60 FROM MY BALANCE...., TELL ME WHATS THIS ??????
IT IS NOTHING EXCEPT TO GIVE TENSION AND EMBARRASSING TO CUSTOMERS.....
HOWEVER EVERYTIME THEY WERE SAID TO ME THAT THEY STOPPED MY ALL THE SRVICES BUT AGAIN & AGAIN I AM SUFFERING FROM SAME MAJOR PROBLEM........SO,NOW WHAT CAN I DO ????? PLEASE TAKE HARD & APPROPIATE STEPS.......

THANKS YOU SIR...........!!!!!

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Aug 13, 2020

Complaint marked as Resolved

Comments

N

nchouhan27

Apr 28, 2009

smart(reliance) — Extra services

Hi,

Some days ago I recieved an SMS from my service provider SMART (reliance) that music station pack is renewed & Rs 30 has been deducted. The problem is I have never asked them to provide any such faclity on my mobile, we used to get many disturbing calls from the providers some months ago, & quite possible this has been activated by them in one such call. More over they give a toll free no. on which we can call to unsubscribe (although we have never subscribed ever intntionally), but the netwoork to that no. is always busy. Eventually user has to bear a loss or Rs 30 every month without any fault.
Can some action be taken on these type of providers?

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9

9098341474

from Hyderabad, Telangana

Nov 2, 2010

smart(reliance) — BALANCE REDUCTION WITHOUT ANY SERVICE ACTIVATED /REASON AND THEY HIMSELF ACTIVATE ANY SERVICE

HI SIR,MY SELF DHERMENDRA KUMAR SINGH ([protected]), I AM TOTAL MENTALLY DISTURB FROM THE BAD-ATTITUDE OF THE COMPANY SERVICE. BECAUSE THEY DEDUCT MY BALANCE EVERY MONTH FOR DIFFERENT - DIFFERENT & UNEXPECTED REASONS......HOWEVER EVERYTIME THEY WERE SAID TO ME THAT THEY STOPPED MY ALL THE SRVICES BUT AGAIN & AGAIN I AM SUFFERING FROM SAME MAJOR PROBLEM........SO,NOW WHAT CAN I DO ????? PLEASE TAKE HARD & APPROPIATE STEPS....... THANK YOU SIR...........

Reply