[Resolved] Smilenbuy — Not working products and cheating

14 Reviews
 jeffhardy on Jul 6, 2012
hello, i contacted smilenbuy (www.smilenbuy.net) mr.prabhat his number is 09601468219,,, He is the Indias number 1 scaming online shop... please beware of him... i ordered one tab + phone from his shop... He sent me totally used and almost it looks like 4months used tablet with battery blow and back panel opened, Tab already contains bad contents(pictures and videos). when i asked them to replace on phone call our conversation is

Me: hello sir. i ordered a product from smilenbuy but its totally not in condition

He:ohh , these dtdc courier are unable to give service to us, dont worry i will replace it

Me: ok sir thanks a lot.... Am sending u this tab back to you( thats saturday)

He: No problem, send me later i will send u the new one today night

Me: Ok sir thanks a lot, bye good night

he: ok gudnight

Next day sunday i cald him for tracking number, he did not lift my call....I cald from other number then he lifted the call and said am in the meeting...i call u later.... after 2 hours started calling 1st his phone was ringed later switch off almost its sunday nyte... On monday i cald him he did not lift the call, i tried from other number he lifted the call.

He: ha tell me

Me: Whether u sent the product? can u please tell me tracking number.

He: sir u people not believe me....nothing i get with ur money at gujarat

Me: Ok so u sent the new tab right?

He: Did u sent my Tab which i sent you

Me: U only said not to sent, nothing is problem on saturday, if u said ok i suppose to send u on the same day...

He: U need to send it, either i said not to send.....

Me: sir If u want i send you now only.....

He: No need i will not replace it after two days.....

Me : sir yesturday was sunday,its hard to send through courier

He : thats your problem tab is with you still.... my staff people not accept this. I also stops the courier whch i sent u other tab.. I send you a address of the my friend you send it there ( i thought he is really friends but he is also a costumer)

Me: Sir which address i need to it

He: i sms you through skype from address u out ur address...ok bye

This of talented things happens with him, Many people facing a same problems with him... Later i saw a box which he sent to it contains smilenbuy name but from address is different... its from coimboture ( i dont want to tell his name) gently i gave a call to that guy number

He is a student, he said "sir ur friend prabhat ask me to send you, i ordered him for the tab he sent me that tablet. when i call him to replace he gave me you address to send this tablet...so i sent to you...But till now i did not got replacement.when will you replace sir" i totally shocked and said dear am also a costumer who bought tablet from smilenbuy.net already he facing this problem since 1week...

Please guys be aware of "smile n buy" prabhat (he is just 22years old but big scammer and cheater in india)

Complaint marked as Resolved 
Smile N Buy did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
Smile N Buy customer care service.

Complaint Status

[Aug 27, 2014] Smile N Buy customer support has been notified about the posted complaint.
Complaint comments  13 Comments     Updated: Share0Tweet0Share0


Fraud company, Cheating public with sub standard material. They sent footpath material to us also.
pls send ur complaints with proof to citizenrightsfoundation@gmail.com. they are making an action plan against such companies.

smilenbuy — FRAUD


yes i too hered the matter from many buyers
yes i also faced the same problem with Mr.prabat www.smilenbuy.net

He has send me opened and repaired calling tablet which is already dead on arrival.

On repeated calls made to him for replacement, its almost 2 months.

He is the only person selling the tablets at through away price because he is selling repaired and second hand items.

yes i too faced same problem with that
Hi All,
even I have faced the sam eproblem with him.
I had ordered 1 tabet PC, which looked used by someone. While paying money online he told, he will replace the product if unsatified with the product.
But the tablet PC, displayed and booked on his SmilenBuy website is different than the one I got delivered.
When calle dup over phone for replacement, he is just playing, not doing anything, its almost 3 weeks over.
Now tablet PC display has gobe white. Trying to call him to get it replaced or repaired. He is not picking up the call and rejecting the call.
I got cheated by This guy Prabhat Somani.
Dont ever buy any product from his website or from this person listed on Ebay also.
The money you put will be lost completely.
yes I too got cheated by him, lost the money.
I too cheated by him. So dont buy from SmileNBuy .
they dont deliver the goods & after some days they cancel by their own after getting the money online. actually , m annoyed not only because of my money gone but also for a fact that there is no counter measure from our indian police cyber crime team, to stop this. And Prabhat from Smile N buy...be ware, you will have to pay for this, not now but later some where when you actually need it.

complaint against Smile N Buy...

I had given order on on 24 July 2014 10:54:04 PM IST

then August 24th, just written

Dear Sir,

Till today I have not received Order No.[protected].

Please send as quick s possible.

Your online marketing genuine one or fraud, Pls. confirm me.

they mailed me on 24th-august-2014

Dear Ankit, Please look into the matter and resolve it. Customer is waiting since very long. Please resolve it urgently...

such type of fraud on line marketing...going on INDIA...Pls...never ever...purchase anything from Smile N buy...totally fraud...

sorry to said hard word such as...they should sell their mother & sister on online to ...income money...
Stay away from Smile n buy... fraud team
This Smile N Buy online website is very very fraud website.
Please don't buy any product to this website. And refer your friends and relatives also.
I request to Google team pls remove this website to Google site and save more people.
I order 3 mobile product on 11.9.2014 but still now they didn't dispatch, i follow website mention contact no, they will not attend the cal. my order no : #[protected]. and i paid also through NEFT Rs.1599.00
So be aware of this website his cheating.
i have purchase mi powerbank. power bank supplied to me is duplicate. not in working condition . it is not mi original power bank. product is fake one . i have requested them for refund and return. no helpdesk is repling after 10 email. no customer care is attending phone. smile n buy is cheating people. i am going through consumer forum.
dont but anything. this is totally cheating online site.

suryakant pimple
ph. [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Customer satisfaction rating
    +91 78 3484 XXXX
    1/51, 2nd Floor, Central Market, Opp MC Donalds, West Punjabi Baugh, New Delhi, Delhi, India - 110026
    Smilenbuy - Not working products and cheating