SMSFI Rewards Team

SMSFI Rewards Team — non-receipt of item

SHARAD S SHAH

from Bengaluru, Karnataka

Mar 28, 2012

Address: Gandhinagar, Gujarat

dear sir,
below message is very clear. the item order was confirmed on 23-Feb-12 and should have been received by me within a week's time. now, it is more than 5 weeks, but yet to receive my item.

Sharad S Shah ([protected])

[protected]
Message flagged Thursday, 23 February 2012 12:44 PM

FROM : SMSFI.com Rewards
TO: [protected]@yahoo.com

Dear SHARAD S SHAH

Your Order/Reward is now confirmed. Your Order number is 3538. We usually ship the item the next working day and it should reach you within 3-5 days. Please note that the charge in your online, credit/debit card or net banking statement will appear as TREE TOP INTER-EBS

You can contact our customer support at [protected] from Monday – Saturday, 10am -7pm if you have any queries regarding your order or you can email to us at [protected]@smsfi.com.

With Regards,
SMSFI Rewards Team

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Comments

M

maahir

from Delhi, Delhi

Apr 26, 2012

We have tried all possible ways of delivering the item to your address; including the courier service as well as the Indian Post; but to no avail. We understand the inconvenience, however we assure you that your refund is in process; and that you must have already been notified of the same via email.

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U

umesh uike

from Mumbai, Maharashtra

Aug 4, 2012

I have not yet received jewellery, as i have have received the mail that ur item is dispatched, i have tried to contact on phone, which is engage or they don't pick the phone. my tracking code -[protected], order ID-7737 & Transaction ID[protected]

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