[Resolved]  Snapdeal — Refund not received

Dear Tripti Gupta,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 1 Oct 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Dear SAURAV AGARWAL,

Sorry for the inconvenience. This is to inform you that your concern listed 6 Nov 2013 has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

I placed one order for american touriester bag and made patment throgh debit card .

But the product was not delivered to me as i received the mail that it is out of stock .

So, i cancelled the order . But till now i have not received the refund of rs.1150

Order number-[protected]


Regards,
Saurav agarwal
Cont-[protected]
[protected]@gmail.com

Dear SAURAV AGARWAL,

We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

I have purchased a saree worth Rs 5007 but the product delivered to me was of very poor quality and was not as per promised in the description. I returned it back on[protected] and the snapdeal has received it back on[protected]. But they are not giving me my refund stating that due to lot of pending griviences they are not able to solve the problem speadly. I think the company is a fraudlent one i should go to consumer court for receiving my refund

dont ever buy from snapdeal

worst site

I had order converse shoes from snapdeal.com.My order no. is [protected].While returning i had informed the customer care that i want the refund to be transferred into my bank account but they transferred the same into the sd cash.As soon as the sd cash was debited into my account i contacted cc and asked them that why have you refunded into my sd cash account instead of bank account.so they told me since we were not having your bank details we have refunded you as sd cash.Later on i got a mail from snapdeal customer support to provide bank details so that they can transfer my sd cash into my bank account.Its also more than 45 days but my sd cash is not yet transferred to my bank account.Whenever i contact cc they just tell me that they are working on it .Kindly help me in getting my sd cash transferred to my bank account immediately.Your efforts will be highly appreciated.Thanks.

sir I have purchased a microwave from snapdeal, when I received it was different model then company accepted a return then I have send it through my side to snapdeal from gati couriers and it was delivered with company seal and sign and now company is refusing to accept that the product was received to them they transfer me rs 1500 as courier charges also in my bank accouny
plz solve my complain

I ordered 1 saree on 16th jan 2015 order no.[protected] but they sent me different saree that is shown on website.then i request for return..they have taken back the saree but I am not getting back my money ..there is no response from snapdeal...I have made several calls to customer care..but the customer care service of snapdeal is worst...they keep me on hold for so long and after that they disconnect they disconnct calls...each time they say u will get update in 48 hours..

I had ordered 2 products from Snapdeal on 22nd Jan 2015 (order no.[protected]). The payment was made of Rs 2, 240 by me. As I did not received the product I called the call centre on 2 Feb 2015 and lodged a complain (Request No.[protected]. No revert was received. Then I complained on 10 Feb 2015 (Request no.[protected].Still no revert.On 16th FEb again I called but still there was no action, then on 22nd Feb after I called I received a mail saying within 48hrs it would be resolved...no revert in 48 hrs...I put them a mail on 24th..no reply from them.. I called up again on 25th Feb, Spoke to MAhendra Pal Singh, after explaining everything, he puts me a mail saying return the product?????? When I have not received the product how can I return it.. Then again I called on 26th Feb 2016, this time, some Hitesh was speaking, he wants my bank statements???????..

Snap deal has the worst cutomer service...Just for refund, a consumer is made to go through so much of mental harrassment...Disgusting!!!

Sweta M

deducted sd cash without completing a order

I am ordering sandisk pendrive & i applied sd cash before completing d order they deducted the amount and the order is not completed.… i want my sd cash back… it is rs. 200

Cancellation process

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MOBILE COVER

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ordered pari set of 12 gold plated thin bangles order no [protected] delivered on nov 22, 2014. but received only 8 bangles instead of 12 that too different pattern. so i want to return the product. so please help me in this regard.