[Resolved] Snehanjali Electronics — Products not delivered
IS SNEHANJALI MIRA ROAD ONLY INTERESTED IN GETTING AN ORDER AND NOT PAYING TO CUSTOMER SERVICE? 10 days past but no deliver of products inspite of making full payment on the first day...i am amazed the kind of services they offer...
very very poor service from SNEHANJALI ELECTRONICS MIRA ROAD. I had purchased bajaj microwave oven on 11th October2009 with free chetak mixer offer. I was promised that the product along with oven kit and mixer grinder will be delivered to my place next day. However, we had to send several reminders to get the product. Finally after 3 days we received only oven and was promised that the kit and mixer will be delivered next day. Till date i.e. 20th Oct 09, we are yet to receive both these products. When I went to Snehanjali yesterday, I was told that there is no stock, however, they are expecting it tonight and it will be delivered today (Tuesday, 20th Oct) without fail. I am shocked to know that neither they called to inform that we are unable to deliver nor they have delivered the products.
I am extremely disspointed by their services and they claim to be providing prompt services while they are unable to adhere to basic requirement. I thinking of returning microwave oven and ask for full refund of my money.
If they can't dliver what they promise, why the hell they promise. At the time of buying, they emphasis so much on brands and products and give whole lot of gyan, but if the products are not delivered even after 10 days, whom do you trust and why. They dont bother to call or check whether the customer who has placed an order and has paid the full amount has received the product or no. Strange to see such kind of services in these times of customer-centric market.
I WILL NEVER EVER BUY ANYTHING FROM SNEHANJALI ELECTRONICS, MIRA ROAD.
Complaint marked as Resolved Aug 14, 2020