Sony / Bravia LCD TV — Disposable LCD TV???
Alappuzha District, Kerala, India
I was a customer of SONY for the past 15+ years. In 2008 December, I bought a 32" Bravia S Series LCD TV for Rs. 36000, primarily for the use of my parents. I was more than happy till last month since it started developing problems like switching off automatically. I contacted the SONY service center and the technician came, checked and advised to replace the faulty board for Rs. 5600. After 1 week my TV started behaving weird again. I contacted the same service center and they came in, inspected and discovered that the LCD panel is gone and needs to be replaced for Rs. 16000.
Now I realize that I already spend Rs. 36000 + Rs.5600 for a disposable TV - which worked for just 17 months and again spend 16K more ??? I bought this TV just thinking that the product quality is superior to others in the market and will last for a longer period. I wonder what product quality is SONY maintaining to cope up with the Indian conditions? If the voltage fluctuation is a problem in India, why cant SONY have the intelligence built to cope up with this kind of surges?
|1 Comment Updated:||Share0Tweet0|
[Resolved] Sonyliv - illegal money deduction 
[Resolved] Sony India - delivered damaged one 
[Resolved] Sony - LCD Screen Problem 
[Resolved] Sony India - Complaint against company 
[Resolved] Sony India - Swap of set with Job No. - W115061704546 dated 17.06.15. with wrong promise 
[Resolved] Sony India - Z1 for repair for 4th time within 7 months