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[Resolved]  Sony — MISLEADING ADVERTISEMENT

RECENTLY I WANTED TO BUY A SONY HANDYCAM AFTER READING AN AD FROM SONY WHICH APPEARED IN ALMOST ENTIRE PRINT MEDIA WHICH SAYS THE PAYMENT CAN BE MADE IN 12 INSTALMENTS WITH ONE INSTALMENT AS DOWNPAYMENT. BUT WHEN I VISITED /CONTACTED VARIOUS SHOPS INCLUDING SONY WORLD SHOW ROOMS , I FOUND TO MY DISMAY THAT THIS SCHEME DOES NOT EXIST . I CALLED DELHI HEAD OFFICE AND THEY SAID THEY HAVE NOTHING TO DO WITH FINANCING SONY PRODUCT AND IT IS BETWEEN CONSUMER AND FINANCIER. ALL SHOWROOMS INCLUDING SONY WORLD WERE ACTUALLY ASKING FOR MINIMUM FOUR/SIX INSTALMENTS AS DOWNPAYMENT PLUS A PROCESSING FEE.ALL SONY SHOWROOMS HAD CATALOGUES WITH THE MISLEADING OFFER AND STUFFS WERE FRANK ENOUGH TO SAY THAT IT WAS ONLY A MARKETING STRATEGY AND HAD NO GROUND REALITY.COULD SOMEBODY TELL ME WHY THEN SONY IS MISLEADING ITS CONSUMERS BY PUBLISHING ADDS WITH NONEXISTING OFFERS?.
ULTIMATELY I BOUGHT A HANDYCAM WITH 100 %CASH PAYMENT.
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Aug 13, 2020
Complaint marked as Resolved 
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