[Resolved]  Sony Cyber Shot DSC - W180 / Bc E37 — Yellowish picture in sunlight

I Bishu Rizal a resident of Siliguri, West Bengal I had bought a Sony Cyber-Shot camera model no: DSC-W180/BC E37 (Sl.no 4064778) on 22nd of September 2009 from Spectrum Color Labs, Siliguri, West Bengal. There are problems in my camera they are listed below.
1. A picture turns yellowish if taken in sunlight that means a person whose pictures is taken his/her face turns yellowish, as if a person is suffering from jaundice.
2. I compared the pictures taken by my camera and other camera such as Kodak, Samsung etc.
3. I tried to take pictures in all modes i.e. auto, pgm, iso, soft snap, landscape, twilight portrait, twilight, beach, snow but the same problem persists.
4. The pictures taken by this camera is seen both in TFT and CRT screen as well as in print copy, but in CRT and print copy the differences(yellowish) comes clearly as compare to TFT screen.

I took this camera to Sony service centre in Siliguri .The service centre engineers are saying that the pictures taken by this model comes like this and they told me to compare the pictures with same model. I have never heard this type of statement from any company’s service support. I have questions in my mind:
• Does this model is manufactured and designed only for taking pictures for specific condition?
• Can’t I take pictures in sunlight?
• What are the exact conditions and modes to take pictures from this model?
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Aug 14, 2020
Complaint marked as Resolved 
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