Sony Ericsson — Not satisfied with the product

 
1 Review
India
 Nipun Sahni
I bought a Sony Ericsson P1i phone a month ago and started facing issues with it starting day one.The issue i am facing is related to Battery Backup , performance , camera.I have tried contacting the Sony Support via e-mail multiple times , but they have failed to help me in this regard.i was adviced to contact the Service Center in Nehru place, they opened the phone without my consent and after that there are visible scratches on the phone.I have sent numerous e-mails to them but the only response that i get is that they have forwarded the complaint to the respective department . its over 3 weeks now and i have not heard of any response from them.please guide me to the correct escalation path
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    2%
    Complaints
    5965
    Pending
    115
    Resolved
    80
    phone
    +91 99 6793 9629
    +91 90 2912 0629
    location
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    Sony Ericsson - Not satisfied with the product