[Resolved]  Sony Ericsson — bad service from the sony ericsson counter as well as the service centre

Hi,
I purchased the W 580i set in the name of Biswarup Mohanty in the month of october 2007 but the battery backup was very bad so I went to the cell planet Shop which is situated at dolamundai, cuttack(orissa) and gave the set on 18/12/2007 to the executive of sony erricson Mr.Mukesh which he handed over to Mr. Anil Patra his TL the next day itself, but due to their negligience the set was submitted at the service centre and the job sheet was made on 22/12/2007 and till date they have not rectified my problem for which till date I am not having any mobile set with me.
If this is the type of service you render to the customers then better stop selling your company products in our state.
On 27/12/2007 I am going to file a case against them at the consumer court.
Plz ensure it and reply back asap.
I am availing you all the details of the job sheet.

Customer Name: Mr. Anil Patra( The TL of sony erricson, but the set belongs to Biswarup Mohanty)
Complaint ID:SESCTMOC12185
Recieving Date and Time: 2007.12.22/ 2.04pm
Model No:W580i
IMEI Number: [protected]
Battery No: S/N005128PTMDLS
Problem: Low Battery Standby