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[Resolved]  Sony Ericsson — bad service from the sony ericsson counter as well as the service centre

Hi,
I purchased the W 580i set in the name of Biswarup Mohanty in the month of october 2007 but the battery backup was very bad so I went to the cell planet Shop which is situated at dolamundai, cuttack(orissa) and gave the set on 18/12/2007 to the executive of sony erricson Mr.Mukesh which he handed over to Mr. Anil Patra his TL the next day itself, but due to their negligience the set was submitted at the service centre and the job sheet was made on 22/12/2007 and till date they have not rectified my problem for which till date I am not having any mobile set with me.
If this is the type of service you render to the customers then better stop selling your company products in our state.
On 27/12/2007 I am going to file a case against them at the consumer court.
Plz ensure it and reply back asap.
I am availing you all the details of the job sheet.

Customer Name: Mr. Anil Patra( The TL of sony erricson, but the set belongs to Biswarup Mohanty)
Complaint ID:SESCTMOC12185
Recieving Date and Time: 2007.12.22/ 2.04pm
Model No:W580i
IMEI Number: [protected]
Battery No: S/N005128PTMDLS
Problem: Low Battery Standby
Complaint marked as Resolved 2020-08-13 23:38:27
Complaint comments  6 CommentsShare0Tweet0

Comments

Hi,
I bought a W580i and i have problems wen i call.
The speaker option goes ON automatically and i will not be able to listen to other person nor does he get to hear...

If this happens i will have to restart my phone..

Wat do u think the problem is guys.??

Please mail me @ [protected]@gmail.com
Hi
I have Sony J220I (Model Name) mobile but in last 2 days its keypad not functioning.
I have many problem to receiving phones.
what is the problem of my phone & how it is rapair.
plz mell me. My id is- [protected]@gmail.com
i have w700i i m facing some problem with my data cable. whenever i am connecting my data cable to my device it is switchoff i am not able to connect my phon and computer thru datacable.
plz swnd some solution or alternateway for the same
Cusomer Service SONY ERRICSON

1. Poor Service Centre(Especially Nehru Place, Delhi)
2. Extremely uneducated and ill mannered staff.
3. Sony does not believe in warranty.
4. Every phone landing there is a liquid damage phone, as if it rains heavily in delhi, and people protect them selves with Sony Mobile Phones.
5. Poor Complaint resolution matrix.
6.Openly challenging customer for misbehavior.
7.Over all GATIA PANTI.
8. Inefficient supervisors, likes of Vasanta Kumar([protected])
9 [censored] this guy- VASANTA/SHIV
Why donot we all file a case under MRTP act against sony erricson india for their superious service standards and demand compensation for all o[censored]s. We are are loosers as of now, but i believe united we can task them. Just to tell you, donot trust their representatives sitting out of chennai, they will fool you and haras you more.

i am any ways filing a case against them, any one else with me.
its exelant

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