[Resolved] Sony Ericsson W580i Mobile — Got faulty phone
I bought a sony ericsson w580i mobile phone from Subiksha mobiles. on 8/Dec/2007. After one week on 15/Dec/2007 the phone was set dead. I was not able to switch on the phone. I gave the phone for service in the nearest service centre (Shyam electronics , Ambattur). Till today i have not received it back. They say that the spares were not supplied yet by the sony ericsson. The worst of all is the sony ericsson customer service. When i called there was a customer support executive called tanushree from chennai, She did not respond properly. She cut off the phone. When i again called she attended and cut. Is this the way a leading company giving service to the cutomers. Very much dissatisfied with the customer service and the company.
Complaint marked as Resolved 2020-08-13 23:37:51