[Resolved] Sony Ericsson W910i — bad customer service, Page 2

[Resolved] Sony Ericsson W910i — bad customer service

G gyan prakash goel from Noida, Uttar Pradesh

i purchased a sony ericsson w910i mobile from a mobile store in kolkata. after one and a half weeks it accidently came into contact with water.i gave it to a sony ericsson certified service centre in kolkata, the address of which is mentioned below.i gave the cell on 3.12.2007.the manager of the shop told me that the problem will be resolved in a week and you will get the cell by next week i.e. by the second week of december.they also told me that the motherboard will be replaced and it would be warranteed for 3 months and the expense would be around Rs 19,00.till now i have not received the cell and they are also not telling me anything regarding it.they keep on extending the date by one week and it is now over 45 days.the IMI number of the cell is [protected] and the battery serial number is 0093481.when i call the service centre they tell me that my cell is in the sony ericsson head office in delhi but they never give me the contact number and the address of that head office when i ask them to do so.the job sheet number of my complaint in the service centre in kolkata is 6299.please take the necessary action so that i can get my mobile back at the earliest possible. the service centre name to which i had given the cell is Babli Media Service Centre 106/A Raja Dinendra Street Kolkata-700004 Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

cchanana

from Gurgaon, Haryana

Sony Ericsson W950i — Sony Ericsson Not returning my phone

WorkOrderNo: SE10OKH11072

I submitted my mobile for repair at Okhla Sony Erricson Service station on 17th April 10 as was given an estimate time of 1 week. Even after my repeat calls, phones on 39011111 and emails at uestions.[protected]@support.sonyerricson.com, I have not received any positive reply.

The Okhla service station is now closed and the call centre people always say it will take 3-4 more days. I have also asked them to return my handset as it is, to which also they politely refuse.

Infact today when I called I was asked to confirm that I have not collected my handset from the Okhla service station.
I am not sure if they still have my handset or have they lost it.

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diwanjisomesh

from Mumbai, Maharashtra

friends i too suffer from bad customer services by sony erricson care center .i purchased w910i handset and as usual it is not working due to its faulty motherboard .

mathuri

from Mumbai, Maharashtra

sony company did't provide proper service centers.also dis company mobile did not have life time.

jainn85

from Kolkata, West Bengal

sony w910i — Lost my Phone

I have lost my sony ericsson W910i handset today. Could you please help to block the mobile handset.?
I have got the SIM blocked already.

Sony Ericsson Model: W910i
IMEI No.[protected]
Missed on: 18/10/2010

Somuprs

from Bengaluru, Karnataka

Sony Ericsson W910i — Lost my Phone

Tracking of my Lost mobile Sony Ericsson W910I and card having no.[protected]

From,
Mr. Somashekar
# 598, 6th Cross, Hosur Road,
Chennakeshava Nagar,
Bangalore - 560 100
Karnataka, India
Phone : +[protected]

Somuprs

from Bengaluru, Karnataka

Sony Ericsson W910i — Mobile Lost

I'm N Somashekar, While i travelling in bus my mobile sony ericssion black colour mobile of model w910i is lost. Here i have given my IEMI no. and other details of lost phone.
I have no other sources to help me except u!
Please help me, it's a new, i bought it on07/02/2008 from Global Access, Koramangala, Bangalore, vide invoice no.KA/15314
My Details are as under
Name : N Somashekar
Present Address: # 598, 6th Cross, Hosur Road, C K Nagar, Bangalore - 560 100, Karnataka, India.
Phone Model : w910i
Make : Sony Ericsson
Color : Black
Detais of sim and Phone No. when lost :- Idea Sim card, Phone No. [protected]
Last- phone No.received. from mobile : [protected]
Last Dialed No. from mobile : [protected]
E-mail : s.[protected]@rediffmail.com
Missed date :[protected]:00 to 09:30 AM)
IMEI No : [protected]
After missing the phone along with Idea simcard I have cancelled the sim card and have got the duplicate sim card of same number from Idea office on Dt. 21/04/11
Please help me sir. and inform me the present phone number and details of simcard being utilised in my above lost phone and also other details, so I may try to trace my above phone.
I never forget your help,
Thanks

N Somashekar
[protected]

joy2bulti

from Pune, Maharashtra

I purchased a Sony Ericsson w910i mobile from a mobile store in Agartala, Tripura. After 9 months my mobile was switched off. I gave it to a Sony Ericsson certified service centre in Agartala, Tripura, the address of which is mentioned below. I received my mobile phone by paying servicing charge of Rs. 1600/- but I was discovered that my mobile’s front camera and back camera was not working. Again I gave it to them and they charged Rs. 700/- for repairing my phone. I gave the cell on the month of March 2011. After receiving my phone I found the same problem in my phone. Again I gave my phone on 19/4/2011. On 6/5/2011 I received the phone with same problems. Now they told me that the motherboard will be replaced and it would be warranted for 1 month and the expense would be around Rs 3000/- The IMI number of the cell is[protected].The job sheet number of my complaint in the service centre in Agartala is OB 275. Please take the necessary action so that I can my money back or my phone’s support as early as possible.

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