[Resolved]  Sony Ericsson W960i — Touch Screen not working

I had this same problem before and I managed to fix it with a little luck and persistence.
First restart your phone and just tap the screen with your finger or stylus continuously while it’s booting, when you hear a tapping sound it means it’s working. Hope this helps bye.

I too am having problem with my SE w960i. While receiving a call recently, suddenly the screen froze ! No amount of tapping the touch-screen or "backing" helped. After I switched off, it failed to re-boot. Where can I get it serviced in India? (it was bought in Norway)

the first comment about taqpping the screen while it reboots, works. it worked for me first time, im just hoping it does not hapen to me again. does anyone know of the cause of the touch screen not working?

yey!! you guys solved my problem! my husband kept on tapping the screen while waiting to reboot (and while im still looking for another fix) but it did work! keep on tapping!! =D

I too am facing the same problem...but sometime it works and sometime not...I bought the mobile in dubai with international warranty(Warranty card available) but when i sent mail to sony i was informed that I cant get warranty in india. will knocking the consumer court will help???

Sony — W960I

I HAD GIVEN MY MOBILE SONY W960I AT SERVICE STATION (SALORA INTERNATIONAL LIMITED-MUMBAI). THE HANDSET HAD A PROBLEM ON TOUCH SCREEN. NO SPARES AVAILABLE TO RECTIFY THE PROBLEM. ALMOST A MONTH HA PASSED BUT TILL DATE NO SPARE AVAIALBE AT SERVICE CENTRE TO RECTIFY THE PROBLEM. I DEMAND THE NEW HANDSET SHOULD BE GIVEN IF THEY ARE NOT ABLE TO PROVIDE SERVICE SUPPORT AFTER SALES.

Sony Ericsson W960i — Touch Screen Not Working

hi this is suresh
i bought W960i just one month back its really nice mobile but suddenly after using it for 20 days one it fell down from a height of 3 feet
from then onwards its touch pad is not working ..so will this problem recover what i need to do...

A NEW HANDSET SHOULD BE PROVIDED IF BACK SUPPORT IS NOT PROVIDED BY THE MANUFACTURER.

Did your battery comletely run out before you recharged it?. I had the same problem. If tapping it continuously doesn't work. Drop it from about 10 cm height. For some reason, this fixed my problem. As with all electronic equipment, it is built to withstand drops as long as it is not too high.
If this helps you out, confirm on message board so others can sort out their problems using same method

Download the update service from the sony ericsson website and update your phone... it should help

W960i — Touch screen is not working

I have already compaliend about that, i got a call form customer care, per after that i did not get any respones, My case id is 72990714
so Please reply me soon, becouse it is waste of my money, i am not able to use my moblie

My M no - [protected]

i hope u will understand my problem

sir,
I have purchased Nokia 3110 classic on 09.09.2008 from Ganesh Electronics, Dombivali, Dist – Thane. Yesterday evening my mobile has been pick pocketed. My IMEI no is [protected] &
ITEM NO.is 002G7X2.

You are requested to lock this cell (Instrument) so that nobody can able to use this mobile.

yours truly,

Pritesh Shah
[protected]

yay!! keep on tapping on the screen and it really work dude~! thanks~~~!!

Sony — screen not good

Sony screen is not good but Samsung screen is good

the touch screen on my w960 stopped working completely...i've tried rebooting n tapping as suggested n the problem hasn't been corrected. i even tried dropping it from about 10 cm...im very frustrated...im a proud sony ericsson user but im really disappointed...:(

great.. tapping on the screen worked with me... thanks Brando :)

Bo.. gw juga udah patah semangat, kehilangan akal, depresi, putus asa ampir bunuh diri... seharian ngga buka fb soalnya.. huuaaa...

I buy and fix used phones and i have the same problem too. So for all those who the tapping dont work buy a LCD screen and replace it ok, that should help. This is the same reason i am afraid of the Satino idio.

Hi with that method of tapping continuously on the screen while the phone is starting up, is there a trick to it? Cos I've tried it a few times and it's still not working. Do you have to tap in one spot? etc. Any feedback would be good thanks.

hey ...i m also havin same prblm..and i also tried this tapping techniqe bt it doesnt work for me .m facing this prblm frm long tym so wat i do i take a safty pin n put it in below the screen n pull it little bit n it wrk 4 me n i hav to repeat din process every 2-3 days coz its stop wrkin in every 2-3 days.bt yesterday i got frustrated by dis n i pull out the hole screen out of it...n cleaned it proprly fixed it again it wrked proprly for 2-3 min bt after that it totly stoped wrkin.it wrkin some tym bt only task mnger open...m first tym usingsony ericsson phn..n m very disoppinted.nokia is far better .when i gone to service centre to show dis prblm they said it will cost u around Rs2300 n after listin this i get faint...coz i cant afford dat much amnt..so plz tell if i go to market for changing the screen how much it will cost...plz help...