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[Resolved]  Sony Hi - Fi DVD Model - MHC - Gnz8d — DVD NOT WORKING SINCE DATE OF PURCHASED

I HAVE PURCHASED SONY MINI HI-FI MUSIC SYSTEM MODEL MHC GNZ8D[protected] FROM M/S KAPILA ELECRONICS JANAK PURI N.D. SINCE THE PURCHASED, ITS DVD PLAYER(LENSE+MOTOR)NOT WORKING WHILE IT WAS REPAIRED & REPLACED BYAUTHORISED SERVICE CENTRE M/S ACE RAJOURI GDN.NOW IAM VERY SAD TO BUY THE SONY PRODUCT. PL. RECTIFY MY PROBLEM TO TO RESTORE MY TRUST ON SONY PRODUCTS.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  15 Comments     Updated: ShareTweet

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I had purchased this product in 2007. There were no issues for 3 years from date of purchase. Then the saga of issues started occurring, i had to replace DVD reader 2 times and third time same issue. I am now no more interested with DVD read so not playing DVDs.However recently started facing issue with sound output, sound output fades out in some time. I got it serviced and worked fine for 2 days and then again same problem. I have almost invested 7-8k in maintenance. This is the worst sony product i have ever seen.
I am using same model. 1st yr it worked fine, but now I am also facing the same problem.
Sony is no more good.
I buy the Sony mini component, MHC-GNZ8D model, at first it works good. After two months of frequent used, its not working anymore. I bring the component to the nearest service center to fixed it. Eventually it works again. After one month it doesnt work again. Why is it that the component failed at very short time only. Im really embarrased because it cost twenty one thousand pesos at that year, 2007.The component now is really dead. Sony is no more good.
i got the same system as a gift for my tenth standard good results.i am doing engineering now and it is as good as it was three years ago.it completely rocks.some of my cousins are even jealous of it.
I bought the system MHC-GNZ8D 3 years ago. Its DVD player was not working from then only and when I contacted the service center, they told me that the board of the system is corrupt and it needs to be changed which would cost around Rs 6000/-. This is really very disgusting, and it is unexpected from brand like SONY. Really SONY is no more good.
i have bought the same model of sony three years back from a well reputed shop in chennai unfortunately the system went down the next week of the guarantee expiry. and got my power supply unit changed with a payment of Rs.4800 at a authorized sony service centre and now once again i got my power button blinking and unable to use my sony system and it is almost dead. the products of sony are getting worster then ever nowadays.
i have brought the same model, the problem is that DVD tray opens auotomatically while in between playing the disk.
i brought same model on 25/11/2005.
still no complaints.its work fine.what a smooth sound...
I brought it for rs:18, 000. After 2 years, i sold it for rs: 8, 000.

Sony Sony,
Yes owner.
Play the cd?
No owner.
Atleast once,
No owner.
Open your tray,
"Trrr dum dish"
I have the same model MHC - GNZ8D. The system performed well for 3 years until last year. The tray opens by itself while playing and then I have to stop the movie and send the tray back inside. Now I am getting an error C 31 : 00. According to the manual, it says Disc not inserted properly, restart system and reload disc. But the Tray itself does not eject. I had so much hopes on Sony. All my hopes has gone now. I had been a strong fan of Sony just because of its standards and quality. It no longer is the usual Sony now.
My sony audio system gnz8d dvd and video not working hang the please wait
I have purchase Sony mini hi fi that becomes hang and service centre is not ready to correct that every time they required to carry that set at their service centre & no telephonic response from them. I hate Sony services.
Can anyone help out if those speakers can be used same way...like purchasing amplifier..but question is how to decide amplifier needed.
I have purchased sony MHC GNZ8D model in the year 2007. For one year it worked well, but after that it continuously getting repair. Problems was Dvd cd is not running it shows insert disk. Disk tray automatically opens while playing. Near 3 to 4 times it got repaired from Authorized service center near SECUNDERABAD PARADISE. Every time they will say that they will get products from Delhi and repair it. Dont know what they will repair. After few days of repair again DVD problem comming. Not happy with sony products. waste sony other brands are better. I lost lot of money by purchasing it.
I have purchased the same model MHC GNZ8Din 2004. up to now it worked fine but now when the power supply is on, it directly goes to the standby mode...I contacted the authorized service center but they refused to repair it as the told me that there are no availability of spare parts from the company...

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