[Resolved] Sony — PROBLEM IN MY SCREEN OF MY LED 3D TV regarding | |||
Respected sir/Madam, I brought a new Sony LED 3D tv from Bahrain and Imported it to India one and half year ago. Within two months of purchase, I got a serious problem that there is no picture in the screen, only sound is audible. It was repaired by an authorised Sony service center in Chennai. After eight months, the screen is started flickering.Now the top four row of the pixels are turned white. The motions in the screen are moving slow and blur. Sony service person says that there is a problem in the screen, the solution is to change the screen. I shocked to hear that the screen cost Rs.18655 /- . Even a brand new LED 3D TV of my model cost about 40, 000 Rupees in India. Do I want to spend half the price of the TV's total cost for the replacement of the screen within one and half year of purchase???? The warranty expires just four months ago.This is not a minor problem.There is a serious defect in the TV. I thought that sony is known for it quality. But now I want to reconsider my thought. I request u to replace my TV or to replace the screen for FREE. because we are experiencing lots of problem with the screen from the begining. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Sony customer support has been notified about the posted complaint. | |||
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