[Resolved]  Sony Xperia — Mobile not replaced by Company

Address:

Rohtak, Haryana

Dear Sir,
Please help me I Have Purchased a New Set Sony Xperia
ST21i2 on 17 December 2012 , After purchasing one day i
have problem in my phone When Sombody Call Me hering
Double Sound I am Thinking That its Network Problem But
Problem not in network .the problem is in Phone.
After that i Went to Sony Care Rohtak on 21st of December 2012 .Where
Enginner said to me Problem in Phone Software He Upgrade it Problem
Sortout .But After 2 Days Same Problem in Phone.I again Visited in Service
Centre For Solving My Problem But Enginner Said to be Please Call
Custermer Care For Ticket ID . I Called Custermer Care and where i Have
Received A TICKET ID [protected] and i Submit my Phone in Rohtak Sony
Care. ON 18th Jan 2013. I Received My Phone From Rohtak Care But that Time
Phonre Working Ok . But From Next Day I am Facing Same Problem Again.
I Visited Custumer Care Again and again Enginner Tell me Please Log a Call
in Sony Custumer Care . After That I Log a Call in Coustumer care and Same
i Have Received a Ticket ID [protected] and Enginner Submit My Phone . But
After 2 Months Gone But Problem Not Solved in between i mail mark
to questions.[protected]@support.sonymobile this Email ID and there I receved a
mail Thaths Ticket ID is 94427070 for Complaining this problem .But after
that Day I have not yet Received any mail for this For Checking My Phone
Please take in this matter seriously till date i have not received my phone.


So I requested you to Please Replace My Phone as early as possibe.

Thanks & Regards,
Mukesh Pawadia,
IT Helpdesk Rohtak
ICICI Bank LTD
Employ ID = 70522
Mob [protected]