[Resolved]  SOTC — NON REFUND OF ADVANCE PAID AGAINST THE SWISS PACKAGE

Address: Gautam Buddha Nagar, Uttar Pradesh

I have made a tentative booking with the SOTC on behalf of our Guest Mr Divyesh R Shah for a 7 days CS-SWISS PARIS Tour starting from 2nd week of August 2011 and have paid the sum of Rs, 1 Lakh in two installment as detailed below through account payee cheque favoring KUONI TRAVEL INDIA (P) LTD,

1. Cheque No: 011926 on 3rd May 2011 for Rs 50,000.00 payable at Axis Bank Sector 18 Noida.
2. Cheque No: 743274 on 25th May '11 for Rs 50,000.00 payable at Axis Bank Sector 18 Noida.

Both the aforesaid cheques were deposited with their SOTC G-18 Sector 18, Noida branch.

Since our Guest had told me his inability to proceed with the above Tour Package,because of the fact that SOTC saying it is not a fixed scheduled tour and it may be deferred 2 to 3 days Hence I sent a E-mail requesting SOTC to cancel the booking on 23 June 2011 and have requested them to refund the amount at the earliest.

Since then I had been continuously requesting them to REFUND THE AMOUNT but instead of making refund they are simply promising that it will be refunded in 2 days time,

I would request you to kindly help me to get the refund along with the interest since 23rd June 2011 the day I sent the cancellation.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SOTC
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    213
    Pending
    0
    Resolved
    40
    SOTC Phone
    +91 77 1504 4444 [for Booked Customers]
    SOTC Address
    7th Floor, Tower A, Urmi Estate, 95 Ganpatrao Kadam Marg, Lower Parel West, Mumbai, Maharashtra, India - 400013
    View all SOTC contact information